Pendo
SaaS
Sr.Director,GTMEnablement
“Sr. Director, GTM Enablement at Pendo. Skills: GTM Enablement, Revenue Operations, AI-native enablement. Own enablement operating system. Scale Command of Message reinforcement”
What You'll Achieve.
Improve revenue outcomes; Achieve CotM fluency; Maintain CotM fluency; Improve rep performance; Improve pipeline quality; Improve retention; Close gaps next quarter
Industry & Context.
Identify gaps; Shape solutions; Drive solutions
What They're Looking For.
Must Have
8+ years GTM enablement, 3+ years senior leadership, Command of Message fluency, MEDDPICC fundamentals, AI-native enablement programs, Connect enablement to revenue outcomes, Build manager readiness programs, Enable Account Executives, Enable Customer Engineers, Move without complete picture, Align stakeholders under ambiguity, Make decisions that stick, Partner with sales leadership, Written communication skills
Nice to Have
Familiarity with Pendo product, Digital adoption platforms knowledge, Product-led growth motions knowledge, Background in product marketing, GTM readiness background, PMM-to-field translation background
What You'll Do.
Own enablement operating system
Scale Command of Message reinforcement
Build AI-native practice loops
Build certification loops
Strengthen role-based onboarding
Connect enablement to outcomes
Lead role architecture team
Lead technical architecture team
Lead GTM readiness team
Lead program management team
Partner with GTM leaders
Own Command of Message implementation
Build manager enablement tracks
Establish coaching accountability
Measure manager adoption
Design AI reinforcement
Define quality standards
Define scoring infrastructure
Build revenue impact metrics
Define time-to-productivity
Use attainment distribution improvement
Own Account Director onboarding
Own Customer Engineering onboarding
Build ramp structures
Deliver quarterly gap reports
Set operating standards
Ensure function builds
Ensure function measures
Ensure function iterates
How You'll Work.
Team & Collaboration
Partner across Sales; Partner across Customer Engineering; Partner across Revenue Operations; Partner across GTM AI Operations; Partner with GTM AI Operations; Partner with senior GTM leaders; Partner with Enterprise leadership; Partner with Commercial leadership
Communication Scope
Written communication
Process & Methodology
Program management
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