Heartflow
medical technology
Sr.Director,CustomerSuccessStrategy
“Sr. Director, Customer Success Strategy at Heartflow. Skills: Customer Success Strategy, Leadership, Solution Scaling. strategic vision. organizational structure”
What You'll Achieve.
overall business outcomes for the Customer Success function
Industry & Context.
Exceptional ability to solve systemic conflicts and address critical roadblocks under significant pressure and business risk
up to 30% travel for business and customer meetings
What They're Looking For.
Must Have
Bachelor’s degree in a related field, 8+ years of people or program leadership experience, Extensive experience successfully introducing and scaling complex cardiovascular or medical IT solutions into healthcare settings
Nice to Have
Master’s degree or advanced degree in a medical, technical, or business field
What You'll Do.
organizational structure
overall business outcomes for the Customer Success function
architect of the Heartflow One adoption strategy
ensuring that customers successfully transition to and adopt our comprehensive diagnostic AI platform
How You'll Work.
Team & Collaboration
collaborating with executive leadership across Sales, Marketing, and Product
Communication Scope
Excellence in verbal and written communication; ability to explain medical technologies to both physicians and hospital administrators
Applying for this Sr. Director, Customer Success Strategy role?
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