Sr.Director,ClientManagement

Our healthcare system is the leading cause of personal bankruptcy in the U. S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U. S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role As a Senior Director of Client Management, you will serve as the face of Cedar to our clients. Key areas of focus will be building positive relationships with executive partners, driving strategy around partnership expansion opportunities, and collaborating with internal partners from different departments to execute on client strategies. Responsibilities Own and drive client strategy: Develop and execute tailored account strategies that align client goals with Cedar’s business objectives, ensuring long-term partnership success. Serve as a trusted advisor: Build strong, consultative relationships with C-suite and VP-level client stakeholders, understanding their business challenges and positioning Cedar’s solutions effectively. Leverage data and insights: Use analytics and storytelling to demonstrate value, identify optimization opportunities, and support renewals and expansions. Collaborate cross-functionally: Partner with Sales, Product, Commercial Strategy, and Operations to deliver seamless client experiences and identify growth opportunities. Influence and advocate: Navigate complex client organizations and internal teams to resolve issues, negotiate contracts, and drive outcomes that balance client needs and company goals. Represent Cedar leadership: Prepare executives for client engagements an