Sr.DeveloperExperienceEngineer

Software development is undergoing its most fundamental transformation in decades. The rise of agentic AI is collapsing the distance between intent and working software — and Kiro is at the center of that shift. Kiro is an agentic system developed at AWS that reimagines how developers build software: by combining an agentic backend with delightful user experiences that enable developers to build high quality, maintainable software. Kiro's spec-driven development and autonomous agents act as virtual teammates, handling everything from requirements gathering to code review, test generation, infrastructure scaffolding, and documentation updates, while keeping humans in control of every diff before it ships. We're looking for developer experience engineers who want to shape this transformation by ensuring developers are successful with Kiro by working with developers in various social channels (eg, GitHub, Discord, Slack, Reddit) to triage and troubleshoot issues. You will also be engaging with enterprise customers as a specialist for Kiro and assisting with issues, product roadmap, and executive briefings to drive adoption. Your impact will be immediate and visible. You will partner with Product, Engineering, Product Marketing, and Documentation teams to improve activation and retention while connecting with developers on their feedback based on their usage of Kiro. From day one, you'll have opportunities to lead — whether that's owning a critical feedback channel, defining technical direction for a new capability or process, or shaping how the team operates. You'll work across distributed systems, engineering, and product teams. The team is small enough that your decisions matter and large enough that you'll always have someone to learn from. This is your chance to shape the direction of the agent that builds the future. Key job responsibilities - Own customer success strategy for Kiro - unblock developers on Kiro social and internal channels to drive adoption - Provi