Sr.Developer

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. * Gather, analyze, and document business requirements for Outbound and Inbound Calls. * Design, configure, develop, and maintain Amazon Connect contact center solutions. * Configure, customize, and support Amazon Connect contact flows, including inbound flows, outbound flows, customer queue flows, transfer flows, callback flows, and whisper flows. * Configure and support Amazon Connect Agent Workspace and Contact Control Panel capabilities. * Develop AWS Lambda functions for Amazon Connect integrations, dynamic routing, customer lookup, backend service calls, and custom business logic. * Build and expose REST APIs using Amazon API Gateway for integrations between Amazon Connect and backend systems. * Use Amazon DynamoDB for customer lookup, session data, contact metadata, routing configuration, and application data storage. * Use Amazon S3 for storing call recordings, reports, prompts, exported data, files, and integration artifacts. * Configure Amazon CloudWatch logs, metrics, alarms, and dashboards for monitoring and troubleshooting Amazon Connect and AWS integrations. * Use Amazon Kinesis for real-time streaming of contact events, contact trace records, analytics data, and downstream reporting integrations. * Build and Deploy Java REST services using Springboot * Deploy Java backend services and React UI applications to OpenShift using orchestrator-based deployment processes. * Use AI code assistants such as Cursor or similar tools to support development, code generation, refactorin