Amazon.com Services LLC
Design, alexa and amazon devices
Sr.DesignProgramManager,Communications&Content
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Design Program Manager, Communications & Content at Amazon.com Services LLC. Skills: Communications strategy, Content creation, Community activation. Own newsletter production. Source newsletter content”
What You'll Achieve.
Expand ADX reach; Grow audience; Deepen engagement; Ensure quality output; Ensure on-time delivery; Ensure on-budget delivery; Amplify programs; Reinforce programs; Drive engagement; Spark conversation; Spark connection; Track engagement; Report engagement
Industry & Context.
Translate needs to solutions; Use data to iterate
What They're Looking For.
Must Have
5+ years design program management, Understand business needs, Translate needs to solutions, Develop marketing campaigns, Develop communications campaigns, Knowledge of project management tools, Knowledge of agile methodologies, Knowledge of waterfall methodologies, Experience in design organization, Experience in creative organization, Experience in brand organization, Work with technical teams, Ship website updates, Ship platform updates
Nice to Have
Contribute to project playbooks, Build project schedules, Manage project issues, Manage project risks, Establish communication plans, Stakeholder management experience, Manage creative teams, Manage external agencies, Manage freelancers, Use content publishing tools, Write high-quality content, Format high-quality content, Manage high-quality content, Publish high-quality content, Familiarity with community engagement
What You'll Do.
Own newsletter production
Source newsletter content
Write newsletter content
Edit newsletter content
Format newsletter content
Distribute newsletter content
Draft regular communications
Send regular communications
Develop event communications strategy
Execute event communications strategy
Manage website updates
Coordinate website changes
Scope website changes
Prioritize website changes
Maintain communications templates
Evolve communications templates
Maintain distribution lists
Evolve distribution lists
Maintain operational cadences
Evolve operational cadences
Develop communications strategy
Execute communications strategy
Identify marketing opportunities
Identify external opportunities
Define success metrics
Build case for investment
Present recommendations to leadership
Ensure voice consistency
Ensure brand alignment
Produce effective content
Identify external support needs
Manage agency relationships
Ensure quality output
Ensure on-time delivery
Ensure on-budget delivery
Partner with Community leads
Partner with Events leads
Partner with External Reputation leads
Drive engagement across Slack
Drive engagement across forums
Drive engagement across touchpoints
Track community engagement
Report community engagement
Refine communications approach
How You'll Work.
Team & Collaboration
Coordinate with partners; Partner with Community leads; Partner with Events leads; Partner with External Reputation leads
Communication Scope
Writing content; Editing content; Presenting recommendations
Process & Methodology
Project management tools, Agile methodologies, Waterfall methodologies, Project playbooks, Building schedules, Managing issues, Managing risks, Communication plans, Stakeholder management
Full Job Description
Amazon Design Excellence is seeking a talented, creative and experienced Sr. Design Program Manager of Communications & Content to join our team as we work to create thriving conditions for design and creative excellence at Amazon. This role will own and evolve the communications strategy for Amazon’s design community, driving the full lifecycle of internal and external communications — from producing the monthly design newsletter and managing the Amazon.Design website, to identifying and launching new channels that expand our reach and activate our community. The right candidate will be equal parts operator and strategist: someone who can ship a polished newsletter in the morning and pitch a bold new content strategy in the afternoon. Key job responsibilities Communications Operations & Execution - Own the end-to-end production of the Amazon Design monthly newsletter, including content sourcing, writing/editing, formatting, and distribution to the design community - Draft and send regular communications (emails, announcements, updates) to designers across Amazon - Develop and execute event communications strategy - Manage updates to the Amazon Design internal hub and external website, coordinating directly with partners to scope, prioritize, and ship changes - Maintain and evolve communications templates, distribution lists, and operational cadences to ensure consistency and reliability Strategic Channel Expansion - Develop and execute a communications strategy that expands ADX's reach beyond existing channels — identifying new internal and external marketing opportunities to engage designers where they are - Evaluate and recommend new platforms, formats, and content types to grow audience and deepen engagement - Define success metrics for communications initiatives and use data to iterate on what's working - Build the case for investment in new channels, presenting recommendations to leadership Content Creation & Agency Management - Edit and elevate content from a
Applying for this Sr. Design Program Manager, Communications & Content role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.