Databricks
Technology
Sr.DeliverySolutionsArchitect
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optimal for Senior candidates.
“Sr. Delivery Solutions Architect at Databricks. Skills: Data Intelligence Platform, Solutions Architecture, Customer Success. Engage with Solutions Architects. Lead post-technical win strategy”
What You'll Achieve.
Accelerate adoption and growth; Increase focus and technical accountability; Accelerate usage on Databricks workloads; Maximise value from platform; Achieve return on investment; Drive growth in assigned customers; Drive growth in use cases; Ensure customer success; Increase adoption of Databricks’ Lakehouse vision; Control cloud costs; Tune and optimize workloads
Industry & Context.
Resolve complex escalations; Create certainty from uncertainty
Travel up to 30%
What They're Looking For.
Must Have
15+ years experience in Data and AI, Programming experience in Python, SQL or Scala, Customer-facing pre-sales, technical architecture, customer success, or consulting role, Understanding of solution architecture for distributed data systems, Understanding of how to attribute business value, Technical program or project management, Experience resolving complex escalations with senior executives, Experience conducting discovery workshops, Experience creating strategic roadmaps, Experience managing delivery of complex programmes/projects, Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
Nice to Have
Track record of overachievement against quota
What You'll Do.
Engage with Solutions Architects
Lead post-technical win strategy
Execute technical account strategy
Be accountable technical leader
Drive healthy consumption of workloads
Be first contact for technical issues
Leverage Shared Services resources
Leverage User Education resources
Leverage Onboarding/Technical Services resources
Leverage Support resources
Escalate to expert technical experts
Create point-of-view for use cases
Coordinate delivery of PS proposals
Navigate Databricks Product teams
Navigate Databricks Engineering teams
Develop execution plan
Provide internal updates
Provide external updates
Report on usage status
Report on customer health
How You'll Work.
Team & Collaboration
Collaborate with sales teams; Collaborate with field engineering teams; Orchestration of focused teams; Work with internal stakeholders; Coordinate with Professional Services
Communication Scope
Engage at all levels; Executive presentations; Technical communication
Process & Methodology
Technical project management, Program management, Account management, Stakeholder management, Resource management
Full Job Description
CSQ327R19 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workl
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