Databricks
Technology
Sr.DeliverySolutionsArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Delivery Solutions Architect at Databricks. Skills: Data Intelligence Platform, Solutions Architecture, Customer Success. Engage with Solutions Architects. Understand use case demand plan”
What You'll Achieve.
Accelerate adoption growth; Increase focus technical accountability; Maximize value from platform; Maximize return on investment; Drive growth assigned customers; Drive growth use cases; Ensure customer success; Accelerate usage Databricks workloads; Increase adoption Databricks Lakehouse; Control cloud costs; Tune workloads; Optimize workloads
Industry & Context.
Resolve complex escalations; Create certainty from uncertainty
Travel up to 30%
What They're Looking For.
Must Have
10+ years experience technical project delivery, Programming experience Python, SQL or Scala, Customer-facing pre-sales experience, Technical architecture experience, Customer success experience, Consulting role experience, Understanding distributed data systems, Attributing business value to deliverables, Technical program management, Project management, Account management accountability, Stakeholder management accountability, Resource management accountability, Resolving complex escalations, Conducting discovery workshops, Creating strategic roadmaps, Conducting business analysis, Managing complex programmes, Managing complex projects, Track record overachievement against quota, Bachelor's degree Computer Science, Bachelor's degree Information Systems, Bachelor's degree Engineering, Equivalent experience through work
What You'll Do.
Engage with Solutions Architects
Understand use case demand plan
Lead post-technical win strategy
Be accountable technical leader
Create certainty from uncertainty
Drive healthy consumption
Be first contact technical issues
Address production go live status
Leverage Shared Services
Leverage User Education
Leverage Onboarding/Technical Services
Leverage Support resources
Escalate to expert experts
Execute point-of-view
Accelerate use cases production
Coordinate with Professional Services
Navigate Databricks Product
Navigate Databricks Engineering
Develop execution plan
Cover customer-facing technical roles
Cover technical teams
Cover use cases win production
Cover enablement user growth
Cover product adoption strategy
Cover product adoption activities
Cover cloud cost control
Cover executive governance
Cover operational governance
Provide internal updates
Provide external updates
Report KPI status usage
Report KPI status customer health
Report investment status
Report important risks
Report product adoption
Report use case progression
How You'll Work.
Team & Collaboration
Sales teams; Field engineering teams; Multiple selling teams; Internal stakeholders; Databricks Product teams; Databricks Engineering teams; Professional Services resources; Customer-facing technical roles
Communication Scope
Engage at all levels
Process & Methodology
Program management, Project management, Account management, Stakeholder management, Resource management
Full Job Description
CSQ326R424 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workload
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