Amazon Web Services Australia Pty Ltd
Project/Program/Product Management--Non-Tech, Professional Services, Cloud Computing
Sr.DeliveryPracticeManager,AWSProfessionalServices
“Sr. Delivery Practice Manager, AWS Professional Services at Amazon Web Services Australia Pty Ltd. Skills: Delivery management, Practice management, Emerging technologies, Customer engagements. Manage a team of ProServe Delivery Consultants. Support AWS enterprise customers”
What You'll Achieve.
Exceeding customer expectations; Meet customer satisfaction targets; Deliver engagements on time; Deliver engagements within budget; Achieve business value; Ensure program success
Industry & Context.
Risk and issue management; Troubleshooting
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Knowledge of compliance and security standards, Knowledge of IaaS cloud computing transition challenges, Experience with consulting practice leadership, Experience with enterprise architecture
Nice to Have
Experience integrating AWS cloud services, Experience with design of modern delivery models, Experience with international sales and delivery, Experience with vertical industry sales and delivery
What You'll Do.
Manage a team of ProServe Delivery Consultants
Support AWS enterprise customers
Serve as a strategic advisor
Build and manage a team
Architect and implement solutions
Drive engagement delivery
Drive business development initiatives
Provide portfolio guidance
Meet customer satisfaction targets
Optimize team performance
Implement people development plans
Translate technical concepts
Cultivate customer relationships
Support sales through scoping
Deliver engagements on time
Deliver engagements within budget
Exceed customer expectations
Hold Practice total utilization goal
Build and manage a high-performing team
Collaborate with Delivery Consultants
Collaborate with Engagement Managers
Collaborate with Account Executives
Collaborate with Cloud Architects
Deploy solutions leveraging AWS services
Develop IT strategies for customers
Oversee IT strategy implementation
Close supply-demand gaps
Position AWS ProServe as partner
Implement Forward Deployed Engineer models
Own end-to-end program governance
Track value realisation
Report value realisation
Manage cross-stream dependencies
Manage integrated planning
Lead risk and issue management
Prepare for Post Investment Review
Lead Post Investment Review
Own the commercial relationship
Manage program financials
Negotiate investment trade-offs
Shape statements of work
Operate as a strategic advisor
Partner with global management consulting firm
Engage with AWS senior leadership
Shape commercial partnership model
Drive strategic follow-on opportunities
Apply principles of change management
Ensure program delivers behavioural change
Ensure program delivers operational change
Lead and mentor the program management team
Define engagement management best practices
Share engagement management best practices
Establish executive governance frameworks
Establish operational excellence standards
Establish program reporting mechanisms
Ensure program team is stronger
How You'll Work.
Team & Collaboration
Delivery Consultants; Engagement Managers; Account Executives; Cloud Architects; Customer executive leadership; Global management consulting firm; AWS senior leadership; Program management team
Communication Scope
Executive reporting; Client presentations
Process & Methodology
Program governance, Integrated planning, Risk management, Issue management, Commercial management, Engagement management, Workforce planning
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