Amazon Web Services Japan GK

Technology

Sr.DeliveryConsultant,CustomerExperience,AWS

$12000–18000k ~AI est. Tokyo, Japan FULL TIME
The Brief

“Sr. Delivery Consultant, Customer Experience, AWS at Amazon Web Services Japan GK. Skills: AWS solutions, Contact center, Customer experience, AI/ML. Design AWS solutions. Implement AWS solutions”

What You'll Achieve.

Achieve business outcomes; Drive customer success

Industry & Context.

Technology
Problems you'll solve

Troubleshooting

What They're Looking For.

Must Have

Fluent Japanese, Business level English, 5+ years contact center technology architect, 5+ years enterprise IT architect, 5+ years senior contact center developer, Hands-on technical practitioner, Individual contributor experience, Design contact center solutions, Develop contact center solutions, Deploy contact center solutions

Nice to Have

5+ years cloud call center, 5+ years on-premise call center, 5+ years collaboration platform, 5+ years telephony platform, Build application integration, Knowledge of Amazon Connect, Experience with Amazon Connect, Experience designing contact centers, Experience implementing contact centers, Experience operating contact centers, Thought leadership IT, AI customer service solutions, Implement AI solutions, Optimize AI solutions, NLU experience, NLP experience, Prompt engineering experience, LLM implementation experience, Chatbot development experience, Chatbot optimization experience, AI/ML model training, AI/ML model fine-tuning, Serverless development experience, Complex integrations experience, Software development experience, DevOps experience

What You'll Do.

Implement AWS solutions

Provide technical guidance

Provide troubleshooting support

Propose migration strategy

Advise on industry trends

Advise on emerging technologies

Lead implementation processes

Ensure best practice adherence

Create reusable artifacts

How You'll Work.

Team & Collaboration

Work with stakeholders; Work with AWS partners; Work with APN partners

Communication Scope

Technical guidance

Process & Methodology

Project lifecycle management

Free ATS check

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