Sr.DataOperationsAnalyst

Act as a key bridge between Operations and clients, ensuring smooth end-to-end delivery, quick query resolution, and high-quality outputs. Key Responsibilities * Own and manage E2E Statistical Operations processes for assigned markets, ensuring on-time, high-quality delivery as per SLAs * Perform data analysis using statistical/mathematical techniques * Handle and resolve client queries related to operations * Make critical quality decisions within operational processes * Ensure seamless communication across teams and stakeholders * Deliver accurate data outputs aligned with client requirements * Follow defined processes, schedules, and SLAs consistently * Monitor team KPIs (quality & timeliness) and stay updated on workflows * Drive process improvements and implementation of new standards * Collaborate in a virtual, multicultural environment * Provide inputs to optimize operational efficiency * Ensure clean data flow across upstream and downstream processes to avoid rework ## Qualifications * Bachelor’s or Master’s degree (preferred: Statistics, Mathematics, Computer Science) * 2+ years of experience in NIQ Operations (for internal candidates) * Strong analytical mindset with high attention to detail * Good working knowledge of SQL and Excel * Effective client communication and stakeholder management skills * Strong organization and time management abilities * Problem-solving and decision-making aptitude * Ability to work collaboratively in teams * Proactive with a solution-oriented approach * Fluency in English (written & verbal) * Understanding of E2E production processes and local market dynamics ## Additional Information Our Benefits * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain admini