LogicMonitor
SaaS
Sr.CustomerTechnicalArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Customer Technical Architect at LogicMonitor. Skills: Customer Success, Technical Architecture. Act as technical point of contact. Build customer relationships”
What You'll Achieve.
Drive customer success; Eliminate technical barriers
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
Primary technical point of contact, Understand customer needs, Translate needs into requirements, Design scalable solutions, Create architectural documentation, Troubleshoot complex issues
Nice to Have
Experience with LM Platform optimization
What You'll Do.
Act as technical point of contact
Build customer relationships
Understand customer needs
Translate needs into requirements
Collaborate with stakeholders
Design technical solutions
Create architectural documentation
Provide expert advice
Optimize LM Platform use
Assist with troubleshooting
Resolve technical issues
How You'll Work.
Team & Collaboration
Customer Experience teams; Sales teams; Account management; Product teams
Full Job Description
About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this piv
Applying for this Sr. Customer Technical Architect role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about LogicMonitor?
Real rants from real employees. Read before you apply.