Amazon Web Services, Inc.
National Security
Sr.CustomerSolutionsManager,USFEDNATSEC
“Sr. Customer Solutions Manager, US FED NATSEC at Amazon Web Services, Inc.. Skills: Customer Success, Cloud Transformation, Program Management, National Security. Identify and accelerate customer value realization. Help customers achieve organizational cloud readiness”
What You'll Achieve.
Realize sustained business value; Accelerate cloud transformation journey
Industry & Context.
Problem solver
US Citizen, Active TS/SCI with polygraph, 10%-15% travel
What They're Looking For.
Must Have
5+ years technical/engineering programs, 3+ years customer-facing work, Bachelor's degree, Experience leading transformation teams, Active TS/SCI with Polygraph
Nice to Have
PMP certification, SCRUM/Agile certification, SAFe certification, Certified Solution Architect, Associate level within 6 months
What You'll Do.
Identify and accelerate customer value realization
Help customers achieve organizational cloud readiness
Establish and mature operating models
Drive scale and long-term success
Establish ownership of specific programs
Maintain customer footprint on AWS
Operate independently
Engage with customers
Engage with internal AWS teams
Solve complex technology problems
Understand business risks
Understand technical risks
Influence technical stakeholders
Partner with cross-functional teams
Drive detailed discussions
Deliver cloud adoption strategies
Deliver migration strategies
Create business projects
Manage technology projects
Deliver technology projects
Navigate risks or roadblocks
Execute in ambiguous environments
Serve as customer's cloud journey coach
Evangelize customer needs to AWS leadership
Evangelize customer needs to product teams
Evangelize customer needs to engineering teams
Share best practice learnings
Create reusable assets
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal AWS teams; Pre/post sales teams
Communication Scope
Executive engagement
Process & Methodology
Program management, Agile
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