Amazon Web Services, Inc.
Technology
Sr.CustomerSolutionsManager,ISV
“Sr. Customer Solutions Manager, ISV at Amazon Web Services, Inc.. Skills: Customer success, Cloud transformation, Strategic solutions. Accelerate value creation. Design strategic migrations”
What You'll Achieve.
Accelerate customer success; Accelerate value creation; Capture full potential; Drive execution excellence
Industry & Context.
Problem solving; Critical thinking
What They're Looking For.
Must Have
5+ years experience, Experience with cloud computing, Experience with business transformation, Experience with strategic migrations, Experience building cloud native solutions, Experience with technical acumen, Experience with program management, Experience with organizational change management, Experience with communication skills, Experience with problem solving, Experience with challenging the status quo, Experience aligning multidisciplinary teams, Experience earning trust, Experience identifying strategic opportunities, Experience uncovering cloud use cases, Experience establishing roadmaps, Experience establishing actionable program plans, Experience capturing success criteria, Experience managing initiatives, Experience orchestrating technical architectures, Experience establishing programmatic governance, Experience driving execution excellence, Experience with end-to-end customer cloud journey, Experience with IT teams, Experience with executives, Experience with business units, Experience with critical thinking, Experience with self-motivation, Experience thriving in ambiguous environments, Experience paying attention to detail, Experience thinking big, Experience with business outcome mindset, Experience with broad technical background, Experience with driven problem solver, Experience with data driven decisions, Experience with thoughtful verbal expression, Experience with thoughtful written expression, Experience delivering customer-centric experiences, Experience with work life balance, Experience with fast paced environments, Experience with downtime, Experience with scaling rapidly, Experience with growing scope of influence, Experience delivering impactful initiatives, Experience building skills, Experience hiring leaders, Experience developing leaders, Execute vision and strategy, Collaborate with customer, Collaborate with AWS team, Demonstrate customer engagement skills, Develop long term relationships, Maintain broad knowledge, Maintain in-depth knowledge, Understand existing technologies, Understand developing technologies, Possess change management background, Incorporate organizational change best practices, Accelerate customer adoption, Educate customers, Enable customers, Collaborate with customers, Identify high business impact use cases, Prioritize high business impact use cases, Implement best practice implementations, Manage time efficiently, Align customer teams, Align AWS teams, Align partner teams, Engage customer teams, Engage AWS teams, Engage partner teams, Be a thought leader, Knowledge share success mechanisms, Mentor junior CSMs, Impact industry trends
Nice to Have
PMP certification, SCRUM/Agile certification, SAFe certification, Experience implementing cloud services, Experience with migrations, Experience with modernization projects
What You'll Do.
Accelerate value creation
Design strategic migrations
Execute strategic migrations
Build modern solutions
Build cloud native solutions
Fulfill customer ambitions
Work backwards from objectives
Utilize AWS best practices
Design cloud adoption experience
Execute cloud adoption experience
Capture full potential
Challenge the status quo
Align multidisciplinary teams
Earn trust across organization
Identify strategic opportunities
Uncover cloud use cases
Establish actionable program plans
Capture success criteria
Orchestrate technical architectures
Establish programmatic governance
Drive execution excellence
Manage customer cloud journey
Execute customer cloud journey
Execute vision and strategy
Collaborate with customer
Collaborate with AWS team
Demonstrate customer engagement skills
Develop long term relationships
Maintain broad knowledge
Maintain in-depth knowledge
Understand technologies
Incorporate organizational change best practices
Accelerate customer adoption
Collaborate with customers
Implement best practices
Manage time efficiently
Engage customer teams
Impact industry trends
How You'll Work.
Team & Collaboration
Multidisciplinary teams; Sales teams; Solution architecture teams; Enterprise support teams; Product development teams; Professional services teams; Partner teams; Customer teams; AWS teams
Communication Scope
Verbal expression; Written expression
Process & Methodology
Program management, Organizational change management, Roadmap planning, Actionable program plans
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