Amazon Web Services, Inc.

Technology

Sr.CustomerSolutionsManager,ISV

$176–239k San Francisco, California, United States FULL TIME
The Brief

“Sr. Customer Solutions Manager, ISV at Amazon Web Services, Inc.. Skills: Customer success, Cloud transformation, Strategic solutions. Accelerate value creation. Design strategic migrations”

What You'll Achieve.

Accelerate customer success; Accelerate value creation; Capture full potential; Drive execution excellence

Industry & Context.

Technology
Problems you'll solve

Problem solving; Critical thinking

What They're Looking For.

Must Have

5+ years experience, Experience with cloud computing, Experience with business transformation, Experience with strategic migrations, Experience building cloud native solutions, Experience with technical acumen, Experience with program management, Experience with organizational change management, Experience with communication skills, Experience with problem solving, Experience with challenging the status quo, Experience aligning multidisciplinary teams, Experience earning trust, Experience identifying strategic opportunities, Experience uncovering cloud use cases, Experience establishing roadmaps, Experience establishing actionable program plans, Experience capturing success criteria, Experience managing initiatives, Experience orchestrating technical architectures, Experience establishing programmatic governance, Experience driving execution excellence, Experience with end-to-end customer cloud journey, Experience with IT teams, Experience with executives, Experience with business units, Experience with critical thinking, Experience with self-motivation, Experience thriving in ambiguous environments, Experience paying attention to detail, Experience thinking big, Experience with business outcome mindset, Experience with broad technical background, Experience with driven problem solver, Experience with data driven decisions, Experience with thoughtful verbal expression, Experience with thoughtful written expression, Experience delivering customer-centric experiences, Experience with work life balance, Experience with fast paced environments, Experience with downtime, Experience with scaling rapidly, Experience with growing scope of influence, Experience delivering impactful initiatives, Experience building skills, Experience hiring leaders, Experience developing leaders, Execute vision and strategy, Collaborate with customer, Collaborate with AWS team, Demonstrate customer engagement skills, Develop long term relationships, Maintain broad knowledge, Maintain in-depth knowledge, Understand existing technologies, Understand developing technologies, Possess change management background, Incorporate organizational change best practices, Accelerate customer adoption, Educate customers, Enable customers, Collaborate with customers, Identify high business impact use cases, Prioritize high business impact use cases, Implement best practice implementations, Manage time efficiently, Align customer teams, Align AWS teams, Align partner teams, Engage customer teams, Engage AWS teams, Engage partner teams, Be a thought leader, Knowledge share success mechanisms, Mentor junior CSMs, Impact industry trends

Nice to Have

PMP certification, SCRUM/Agile certification, SAFe certification, Experience implementing cloud services, Experience with migrations, Experience with modernization projects

What You'll Do.

Accelerate value creation

Design strategic migrations

Execute strategic migrations

Build modern solutions

Build cloud native solutions

Fulfill customer ambitions

Work backwards from objectives

Utilize AWS best practices

Design cloud adoption experience

Execute cloud adoption experience

Capture full potential

Challenge the status quo

Align multidisciplinary teams

Earn trust across organization

Identify strategic opportunities

Uncover cloud use cases

Establish actionable program plans

Capture success criteria

Orchestrate technical architectures

Establish programmatic governance

Drive execution excellence

Manage customer cloud journey

Execute customer cloud journey

Execute vision and strategy

Collaborate with customer

Collaborate with AWS team

Demonstrate customer engagement skills

Develop long term relationships

Maintain broad knowledge

Maintain in-depth knowledge

Understand technologies

Incorporate organizational change best practices

Accelerate customer adoption

Collaborate with customers

Implement best practices

Manage time efficiently

Engage customer teams

Impact industry trends

How You'll Work.

Team & Collaboration

Multidisciplinary teams; Sales teams; Solution architecture teams; Enterprise support teams; Product development teams; Professional services teams; Partner teams; Customer teams; AWS teams

Communication Scope

Verbal expression; Written expression

Process & Methodology

Program management, Organizational change management, Roadmap planning, Actionable program plans

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