Amazon Web Services, Inc.
Technology
Sr.CustomerSolutionsManager,EnterpriseACS,Energy&ECRT
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Customer Solutions Manager, Enterprise ACS, Energy & ECRT at Amazon Web Services, Inc.. Skills: Customer success, Cloud solutions, Program management. Accelerate customer transformation journey. Design strategic migrations to AWS cloud”
What You'll Achieve.
Realize sustained business value; Accelerate customer transformation journey; Achieve customer success
Industry & Context.
Problem solve; Critical thinking
What They're Looking For.
Must Have
5+ years leading technical programs, 2+ years experience leading transformation project teams
Nice to Have
PMP certification, SCRUM/Agile certification, SAFe certification
What You'll Do.
Accelerate customer transformation journey
Design strategic migrations to AWS cloud
Build modern cloud native solutions
Work backwards from customer objectives
Design end-to-end cloud adoption experience
Capture full potential of AWS solutions
Act as thought leader
Use program management skills
Use organizational change management skills
Use communication skills
Challenge the status quo
Align multidisciplinary teams
Earn trust across customer organization
Identify strategic opportunities
Uncover cloud use cases
Establish actionable program plans
Capture success criteria
Orchestrate advanced technical architectures
Establish programmatic governance
Drive execution excellence
Contribute to business discussions
Contribute to technical discussions
Ask relevant questions
Consider the larger picture
Balance customer needs with engineering teams
Incorporate requirements into recommendations
Convey detailed technical knowledge
Participate in customer technical discussions
Provide guidance on best practice
Make connections to improve efficiency
Know existing solutions
Connect existing solutions
How You'll Work.
Team & Collaboration
Multidisciplinary teams; Sales teams; Solution architecture teams; Enterprise support teams; Product development teams; Professional services teams; Partner teams; Engineering teams
Communication Scope
Verbal communication; Written communication
Process & Methodology
Program management, Roadmap planning, Program plans, Governance
Full Job Description
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners. You will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units. At AWS we value critical thinking, self-
Applying for this Sr. Customer Solutions Manager, Enterprise ACS, Energy & ECRT role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Web Services, Inc.?
Real rants from real employees. Read before you apply.