Amazon Web Services, Inc.
Technology
Sr.CustomerSolutionsManager,EnterpriseACS,Energy&ECRT
“Sr. Customer Solutions Manager, Enterprise ACS, Energy & ECRT at Amazon Web Services, Inc.. Skills: Customer success, Cloud solutions, Program management. Accelerate customer transformation journey. Design strategic migrations to AWS cloud”
What You'll Achieve.
Realize sustained business value; Accelerate customer transformation journey; Achieve customer success
Industry & Context.
Problem solve; Critical thinking
What They're Looking For.
Must Have
5+ years leading technical programs, 2+ years experience leading transformation project teams
Nice to Have
PMP certification, SCRUM/Agile certification, SAFe certification
What You'll Do.
Accelerate customer transformation journey
Design strategic migrations to AWS cloud
Build modern cloud native solutions
Work backwards from customer objectives
Design end-to-end cloud adoption experience
Capture full potential of AWS solutions
Act as thought leader
Use program management skills
Use organizational change management skills
Use communication skills
Challenge the status quo
Align multidisciplinary teams
Earn trust across customer organization
Identify strategic opportunities
Uncover cloud use cases
Establish actionable program plans
Capture success criteria
Orchestrate advanced technical architectures
Establish programmatic governance
Drive execution excellence
Contribute to business discussions
Contribute to technical discussions
Ask relevant questions
Consider the larger picture
Balance customer needs with engineering teams
Incorporate requirements into recommendations
Convey detailed technical knowledge
Participate in customer technical discussions
Provide guidance on best practice
Make connections to improve efficiency
Know existing solutions
Connect existing solutions
How You'll Work.
Team & Collaboration
Multidisciplinary teams; Sales teams; Solution architecture teams; Enterprise support teams; Product development teams; Professional services teams; Partner teams; Engineering teams
Communication Scope
Verbal communication; Written communication
Process & Methodology
Program management, Roadmap planning, Program plans, Governance
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