Amazon Web Services Japan GK

Technology

Sr.CustomerSolutionsManager,AWSIAutomotive&Manufacturing,AWS

$13000–18000k ~AI est. Tokyo, Japan FULL TIME
The Brief

“Sr. Customer Solutions Manager, AWSI Automotive & Manufacturing, AWS at Amazon Web Services Japan GK. Skills: Customer Success, Cloud Architecture, Industry Solutions. Guide customers cloud journey. Ensure AWS teams work effectively”

What You'll Achieve.

Realizing customer benefits; Successful program completion; Solving business problems; Tangible business benefits

Industry & Context.

Technology
Problems you'll solve

Problem solving; Troubleshooting; Root cause analysis

Eligibility Requirements

Up to 25% travel

What They're Looking For.

Must Have

7+ years leading large-scale technical programs, 3+ years customer-facing work, Experience leading transformation project teams, English-language communication skills, Speak, write, and read Japanese fluently

Nice to Have

PMP certification, SCRUM/Agile certification, SAFe certification, Experience implementing cloud services, 3+ years solving problems with technology in Automotive & Manufacturing, AWS certification

What You'll Do.

Guide customers cloud journey

Ensure AWS teams work effectively

Deliver outcomes for customer

Meet customers cloud journey

Work backwards from industry needs

Transform business and industry

Focus on business outcomes

Focus on industry use cases

Build products and solutions

Sell products and solutions

Deliver products and solutions

Partner with industry customers

Assist customers with cloud architecture

Tackle challenging problems

Shape future of cloud adoption

Shepherd customers through AWS adoption

Guide operational aspects

Guide educational aspects

Guide governance aspects

Interface with customer leadership

Interface with AWS leadership

Drive collaboration between account groups

Drive collaboration with product teams

Drive collaboration with engineering teams

Drive collaboration with customer teams

Plan major workload migrations

Support major workload migrations

Translate strategic initiatives into actions

Work backwards from customer milestones

Lead reporting functions

Execute education plans

Align roadmap to business outcomes

Support Executive Briefing Sessions

Support go-live events

Evangelize AWS services

Influence customers to adopt services

Deliver great customer experience

Manage day-to-day customer migration

Solve customer challenges

Bring best of AWS to customers

Help solve customer challenges

Propose new mechanisms

Gain stakeholder buy-in

Influence team decisions

Drive secure solutions

Drive robust solutions

Establish deep understanding of customer business vision

Establish deep understanding of customer culture

Establish deep understanding of customer processes

Influence customers to adopt right solution

Accelerate AWS Adoption

Deliver customer cloud initiatives

Execute customer cloud initiatives

Serve as customer's cloud journey coach

Be voice of customer within AWS

Evangelize customer needs to AWS leadership

Evangelize customer needs to AWS product teams

Evangelize customer needs to AWS engineering teams

Implement governance structures

Govern partnership with customer

Govern customer's adoption of AWS

Coordinate cross-functional resources

Drive disciplined project delivery

Quantify tangible business benefits

Guide customers through cloud journey stages

Guide customers through initial strategy

Guide customers through planning

Guide customers through migration

Guide customers through modernization

Guide customers through ongoing optimization

How You'll Work.

Team & Collaboration

AWS teams; Customer leadership; AWS leadership; Account groups; Product teams; Engineering teams; Customer teams; Cross-functional resources; Virtual teams

Communication Scope

English-language communication; Executive communication; Project team communication

Process & Methodology

Large-scale programs, Transformation projects, Project delivery, Roadmap planning

Free ATS check

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