Amazon Web Services Japan GK
Technology
Sr.CustomerSolutionsManager,AWSIAutomotive&Manufacturing,AWS
“Sr. Customer Solutions Manager, AWSI Automotive & Manufacturing, AWS at Amazon Web Services Japan GK. Skills: Customer Success, Cloud Architecture, Industry Solutions. Guide customers cloud journey. Ensure AWS teams work effectively”
What You'll Achieve.
Realizing customer benefits; Successful program completion; Solving business problems; Tangible business benefits
Industry & Context.
Problem solving; Troubleshooting; Root cause analysis
Up to 25% travel
What They're Looking For.
Must Have
7+ years leading large-scale technical programs, 3+ years customer-facing work, Experience leading transformation project teams, English-language communication skills, Speak, write, and read Japanese fluently
Nice to Have
PMP certification, SCRUM/Agile certification, SAFe certification, Experience implementing cloud services, 3+ years solving problems with technology in Automotive & Manufacturing, AWS certification
What You'll Do.
Guide customers cloud journey
Ensure AWS teams work effectively
Deliver outcomes for customer
Meet customers cloud journey
Work backwards from industry needs
Transform business and industry
Focus on business outcomes
Focus on industry use cases
Build products and solutions
Sell products and solutions
Deliver products and solutions
Partner with industry customers
Assist customers with cloud architecture
Tackle challenging problems
Shape future of cloud adoption
Shepherd customers through AWS adoption
Guide operational aspects
Guide educational aspects
Guide governance aspects
Interface with customer leadership
Interface with AWS leadership
Drive collaboration between account groups
Drive collaboration with product teams
Drive collaboration with engineering teams
Drive collaboration with customer teams
Plan major workload migrations
Support major workload migrations
Translate strategic initiatives into actions
Work backwards from customer milestones
Lead reporting functions
Execute education plans
Align roadmap to business outcomes
Support Executive Briefing Sessions
Support go-live events
Evangelize AWS services
Influence customers to adopt services
Deliver great customer experience
Manage day-to-day customer migration
Solve customer challenges
Bring best of AWS to customers
Help solve customer challenges
Propose new mechanisms
Gain stakeholder buy-in
Influence team decisions
Drive secure solutions
Drive robust solutions
Establish deep understanding of customer business vision
Establish deep understanding of customer culture
Establish deep understanding of customer processes
Influence customers to adopt right solution
Accelerate AWS Adoption
Deliver customer cloud initiatives
Execute customer cloud initiatives
Serve as customer's cloud journey coach
Be voice of customer within AWS
Evangelize customer needs to AWS leadership
Evangelize customer needs to AWS product teams
Evangelize customer needs to AWS engineering teams
Implement governance structures
Govern partnership with customer
Govern customer's adoption of AWS
Coordinate cross-functional resources
Drive disciplined project delivery
Quantify tangible business benefits
Guide customers through cloud journey stages
Guide customers through initial strategy
Guide customers through planning
Guide customers through migration
Guide customers through modernization
Guide customers through ongoing optimization
How You'll Work.
Team & Collaboration
AWS teams; Customer leadership; AWS leadership; Account groups; Product teams; Engineering teams; Customer teams; Cross-functional resources; Virtual teams
Communication Scope
English-language communication; Executive communication; Project team communication
Process & Methodology
Large-scale programs, Transformation projects, Project delivery, Roadmap planning
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