Amazon Web Services, Inc.
Solutions Architect, Customer Solutions Management, Cloud Computing
Sr.CustomerSolutionsManager,AWSStartups
“Sr. Customer Solutions Manager, AWS Startups at Amazon Web Services, Inc.. Skills: Migration revenue realization, Portfolio management, Customer engagement. Own migration revenue realization outcomes. Inspect portfolio health”
What You'll Achieve.
Migration revenue realization outcomes; Attainment against forecasted revenue targets; Migrations launched on time; Workloads cut over without stalling; Revenue tracks against forecast
Industry & Context.
Creative problem-solving
Travel up to 25%
What They're Looking For.
Must Have
5+ years customer-facing work, Experience implementing cloud services, Present complex technical information, Travel up to 25%, 3+ years hands-on cloud platforms, Working knowledge of competing cloud platform, Experience managing portfolio customer engagements, Ability to manage multiple customer engagements
Nice to Have
Experience with containers, Experience with Kubernetes, Experience with serverless, Experience with microservices, Experience with CI/CD pipelines, Experience coordinating with partner organizations, Experience managing 15+ accounts, Creative problem-solving, Operate effectively in ambiguous environments
What You'll Do.
Own migration revenue realization outcomes
Inspect portfolio health
Prioritize intervention on migrations
Monitor revenue telemetry
Triage and resolve migration blockers
Drive Experienced Based Accelerators
Implement accelerated onboarding
Ensure strategic partner engagement
Coordinate with Partner Delivery teams
Engage with startup leadership
Translate business priorities into strategies
Conduct architectural assessments
Design migration paths
Accelerate migration velocity
Connect customers with AWS resources
Drive cost optimization
Leverage AWS pricing models
Articulate AWS differentiation
Address technical concerns
Coordinate across AWS internal teams
Serve as voice of customer
Advocate with product teams
Create and share migration content
Identify post-migration adoption opportunities
Help customers deepen AWS use
How You'll Work.
Team & Collaboration
Cross-functional teams; Partner Delivery teams; Account teams; Solutions architects; Migration program teams; Service teams; Support teams
Communication Scope
Present complex technical information
Process & Methodology
Program management discipline
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