Automation Anywhere
Sr.CustomerRetentionSpecialist
“Sr. Customer Retention Specialist at Automation Anywhere. Skills: Customer retention, Sales, Account management. Meet or exceed renewal quotas. Identify and mitigate renewal risks”
What You'll Achieve.
Meeting or exceeding assigned sales objectives and quotas for renewal business
Industry & Context.
High problem-solving ability
What They're Looking For.
Must Have
Renewal or account management experience, Experience selling software products that are on-demand and recurring in nature, Experience using Salesforce. com as CRM required, Software Sales SaaS or subscription sales, Experience using Salesforce CPQ
Nice to Have
Experience and knowledge of AI, Automation and/or APA
What You'll Do.
Meet or exceed renewal quotas
Identify and mitigate renewal risks
Collaborate with cross-functional teams
Track upsell or cross opportunities
Identify 'at-risk' renewal clients
Educate and communicate value of solutions
Maintain and manage Salesforce. com renewal opportunities
Manage large enterprise accounts
How You'll Work.
Team & Collaboration
Working closely with Customer Success, Sales, Contract Ops, and Support teams; Working closely with the Sales Team
Communication Scope
presentation and communication skills (verbal, written, and listening)
Applying for this Sr. Customer Retention Specialist role?
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