Amazon Logistica do Brasil
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
SrContinuousImprovement,ACES(AmazonCustomerExcellenceSystem)BROps
“Sr Continuous Improvement, ACES (Amazon Customer Excellence System) BR Ops at Amazon Logistica do Brasil. Skills: Continuous Improvement, Process Management, Quality Control. Act as Subject Matter Expert on operational processes. Lead process integration efforts at Delivery Stations”
What You'll Achieve.
Eliminate defects and deviations; Ensure delivery of best possible service; Ensure quality control; Drive continuous improvement; Raise the bar on performance; Raise the bar on efficiency
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree, Experience using data and metrics to drive improvements, Experience owning program strategy, end to end delivery, and communicating results to senior leadership, Experience with six sigma tools and Lean techniques, Experience in program or project management, Fluent in English
Nice to Have
Master's degree, Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field, Six Sigma Black Belt Certification, Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards
What You'll Do.
Act as Subject Matter Expert on operational processes
Lead process integration efforts at Delivery Stations
Lead Continuous Improvement initiatives
Own and manage change on a granular level
Perform audits to ensure SOP adoption
Eliminate defects and deviations
Work with Under the Roof teams to identify
Work with On the Road teams to identify
Ensure delivery of best possible service to customers
Offer support and expertise to AMZL teams
Gain insight into bottlenecks and opportunities
Benchmark processes with counterparts in other geographies
Ensure conformity with Amazon Standard Work
Ensure quality control
Drive continuous improvement
Raise the bar on performance
Raise the bar on efficiency
Support peers with subject matter expertise
How You'll Work.
Team & Collaboration
Work with AMZL teams; Work with Station Ops; Work with Last Mile team; Work with Delivery Service Providers; Work with Learning team; Work with Finance team; Work with HR team; Work with Loss Prevention team; Work with counterparts in other geographies
Communication Scope
Communicating results
Process & Methodology
Program management
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