Coupa
Customer Value
Sr.Consultant,RiskVRS
“Sr. Consultant, Risk VRS at Coupa. Skills: Coupa Risk Assess, Client Management, Strategic Advisory. Manage multiple complex customer accounts. Oversee schedules and deliverables”
What You'll Achieve.
Continuously extract maximum strategic and tactical value; Manage health of risk programs; Drive continuous improvement; Build resilient, best-in-class Third-Party Risk Management (TPRM) programs; Align with overall business objectives; Reduce manual effort; Demonstrate ROI of TPRM program
Industry & Context.
Complex Solutioning; Proactive Monitoring
What They're Looking For.
Must Have
Deep knowledge of Coupa Risk Assess (R3) configuration and administration, Proven ability to manage multiple complex customers simultaneously, Excellent advisory skills
Nice to Have
Knowledge of how Risk Assess integrates with the rest of the Coupa Suite of products, Knowledge of overall Risk Management through the entire lifecycle of suppliers
What You'll Do.
Manage multiple complex customer accounts
Oversee schedules and deliverables
Evaluate actions for strategic sense
Identify underutilized features
Create and manage client reporting
Develop custom dashboards
Advise on program governance
Advise on system configuration
Master complex configuration requests
Assist in creating policies
Monitor customer environments
Participate in prospect pursuits
Develop resource estimates
Lead value conversations
Transfer knowledge to junior members
Partner with other Coupa teams
How You'll Work.
Team & Collaboration
Partner with other Coupa teams to solve complex client challenges; Recommend process solutions; Support Business Development and Customer Value Managers (CVMs)
Communication Scope
Advisory skills; Influence technical admins; Influence C-suite stakeholders
Process & Methodology
Portfolio Management & Organization
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