Zscaler
Sr.Consultant/ResidentEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Consultant/Resident Engineer at Zscaler. Assist clients implementing Zscaler. Assist clients setting up Zscaler”
Industry & Context.
Problem-solver; Troubleshooting
EST working hours, Willingness to travel, Respond to after-hours issues
What They're Looking For.
Must Have
Active US Government Public Trust security clearance, 6+ years experience, Familiarity with IPSEC, GRE, HTTP/HTTPS, DNS, Familiarity with Proxy, SSL Inspection, Familiarity with SAML, LDAP, SCIM, Experience with systems installation, Experience with configuration, Experience with administration, Experience with routers, Experience with firewalls, Experience with IPS/IDS, Experience with operating systems, Technical proficiency in network troubleshooting
Nice to Have
Direct experience with US Government programs, Direct experience with DoD programs, Direct experience with DoW programs, Expertise with Zscaler solutions, Expertise with cloud environments, Expertise with Hypervisors
What You'll Do.
Assist clients implementing Zscaler
Assist clients setting up Zscaler
Assist clients managing Zscaler
Develop customer strategies
Integrate with customer teams
Provide configuration guidance
Provide best practices
Provide recommendations
Lead troubleshooting efforts
Escalate critical issues
Provide status reports
How You'll Work.
Team & Collaboration
Zscaler Professional Services team; Customer cyber/network security teams
Communication Scope
Status reports
Full Job Description
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Senior Consultant/Resident Engineer to join our team. This is a remote U. S. role requiring EST working hours, reporting to the PS Manager within the Professional Services, Public Sector department. You will assist clients in implementing, setting up, and managing their Zscaler solution throughout the project lifecycle. You’ll serve as a technical anchor, ensuring that Zscaler’s cloud-native security platform is integrated seamlessly to meet the unique demands of our customers. What you’ll do (Role Expectations) Assess and recommend the configur
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