Zscaler

Sr.Consultant/ResidentEngineer

$140–200k United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Consultant/Resident Engineer at Zscaler. Assist clients implementing Zscaler. Assist clients setting up Zscaler”

Industry & Context.

Problems you'll solve

Problem-solver; Troubleshooting

Eligibility Requirements

EST working hours, Willingness to travel, Respond to after-hours issues

What They're Looking For.

Must Have

Active US Government Public Trust security clearance, 6+ years experience, Familiarity with IPSEC, GRE, HTTP/HTTPS, DNS, Familiarity with Proxy, SSL Inspection, Familiarity with SAML, LDAP, SCIM, Experience with systems installation, Experience with configuration, Experience with administration, Experience with routers, Experience with firewalls, Experience with IPS/IDS, Experience with operating systems, Technical proficiency in network troubleshooting

Nice to Have

Direct experience with US Government programs, Direct experience with DoD programs, Direct experience with DoW programs, Expertise with Zscaler solutions, Expertise with cloud environments, Expertise with Hypervisors

What You'll Do.

Assist clients implementing Zscaler

Assist clients setting up Zscaler

Assist clients managing Zscaler

Develop customer strategies

Integrate with customer teams

Provide configuration guidance

Provide best practices

Provide recommendations

Lead troubleshooting efforts

Escalate critical issues

Provide status reports

How You'll Work.

Team & Collaboration

Zscaler Professional Services team; Customer cyber/network security teams

Communication Scope

Status reports

Full Job Description

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Senior Consultant/Resident Engineer to join our team. This is a remote U. S. role requiring EST working hours, reporting to the PS Manager within the Professional Services, Public Sector department. You will assist clients in implementing, setting up, and managing their Zscaler solution throughout the project lifecycle. You’ll serve as a technical anchor, ensuring that Zscaler’s cloud-native security platform is integrated seamlessly to meet the unique demands of our customers. What you’ll do (Role Expectations) Assess and recommend the configur

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