Sr.ClinicPracticeAssistant

Provides a broad level of administrative support to physicians and patients, Performs a wide range of administrative tasks utilizing well established skills and experience to support a medical office, Schedules patient office coordinating with others as appropriate, Provides information to physician as appropriate, Refers patients to appropriate hospital departments for registration, referral and financial services as needed, Obtains, provides and maintains medical records in support of patient visits, surgeries, billing and other needs, Maintains high level of knowledge and skill in the use of appropriate electronic systems to obtain and provide information, Monitors and uses systems to execute tasks including Epic and Patient Gateway for patient clinical information/messages, May serve as super user for these systems and may train staff on their use, Arranges and/or provides information and visit support to patients and their families, such as distributing maps, information regarding procedures and interpreter services, Prepares for patient visits by placing appointment and surgery reminder calls, organizing patient files and printing forms and ensuring physician and office is prepared to provide for patient visit or surgery, Completes all aspects of patient checks-in in a courteous manner, Coordinates with clinical staff to ensure smooth patient flow, Completes procedures to check-out patients as they exit exam rooms, including scheduling appointments and testing, Provides and coordinates office support to meet physician needs, Maintains physician’s office to include calendar management, travel, office reception, mail processing, correspondence and reports and related responsibilities of a secretarial nature, Organizes materials and information for processing of invoices and reimbursements, updating and communicating on-call schedules and for use in presentations made at national meetings, Arranges for outside visitors, medical students, etc.

as requested by physician, Cross covers other staff members, e.

breaks, lunches, vacations, during variations in work flow as needed, Participates in periodic staff meetings or other departmental meetings, Perform/participate in special projects as may arise from time-to-time, Arranges patient surgeries by scheduling pre-surgery appointments and reschedules as needed, Obtains all required authorizations and referrals in advance of surgery, Provides information to Admitting in a timely manner, Utilizes Epic OpTime to schedule surgeries electronically, Updates physician calendar to block surgery schedule, Communicates any special circumstances to the physician, Distributes surgical schedules, Organizes and forwards patient and procedure information for billing, Answers patient and billing office questions, Resolves any discrepancies.