Wealth Enhancement

Wealth Management

SrClientServiceAssociate

Pittsburgh, Pennsylvania, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Sr Client Service Associate at Wealth Enhancement. Skills: Client Relationship Support, Financial Planning & Review Support, Client Onboarding & Account Service, Growth & Capacity Enablement. Serve as a primary service contact for assigned clients. Manage client requests, issue resolution, and proactive communication”

What You'll Achieve.

Revenue growth; Client retention; Client advocacy; Net Promoter Score (NPS)

Industry & Context.

Wealth Management
Problems you'll solve

Issue resolution

Eligibility Requirements

Ability to stand or sit for long periods of time, File documents in high or low cabinets, Use the telephone, Use the computer systems

What They're Looking For.

Must Have

Bachelor's degree or equivalent experience in finance, business, or related field, client service and communication skills, Ability to manage multiple priorities with accuracy and urgency, Interest in financial planning and relationship management, Proficiency with Microsoft Office and CRM systems

Nice to Have

Salesforce preferred

What You'll Do.

Serve as a primary service contact for assigned clients

Manage client requests

and proactive communication

Support sensitive client events in partnership with advisors

Organize and maintain client financial documentation and data

Assist in preparation of financial plans

Coordinate with planning

Coordinate new client onboarding and account setup

Process transactions including deposits

Maintain accurate CRM records and documentation

Create advisor capacity through preparation and follow-through

Support review completion

and growth initiatives

Participate in workflow and process improvement

How You'll Work.

Team & Collaboration

Partnership with advisors; Coordinate with planning, investment, and insurance teams

Communication Scope

Client service and communication skills; Proactive communication

Full Job Description

**About Wealth Enhancement** Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices - and growing - nationwide. Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit [www.wealthenhancement.com](http://www.wealthenhancement.com/). **Developmental Path to Relationship Manager** Role Overview The Client Relationship & Planning Associate is a hybrid service, planning, and relationship‑development role. This role is intentionally designed as a developmental career path toward a Relationship Manager position. Role Purpose This role exists to protect and grow the Advisor Team P&L by delivering exceptional client experience, enabling advisor capacity, and supporting financial planning and review processes. Success is measured by revenue growth, client retention, and client advocacy. Key Responsibilities **Client Relationship Support** * Serve as a primary service contact for assigned clients * Manage client requests, issue resolution, and proactive communication * Support sensitive client events in partnership with advisors **Financial Planning & Review Support** * Organize and maintain client financial documentation and data * Assist in preparation of financial plans, analyses, and client reviews * Coordinate with planning, investment, and insurance teams **Client Onboarding & Account Service** * Coordinate new client onboarding and account setup * Process transactions including deposits, withdrawals, transfers, and RMDs * Maintain accurate CRM recor

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