Trucordia

insurance brokerage

Sr.ClientManager

Grand Rapids, Michigan, United States FULL TIME
The Brief

“Sr. Client Manager at Trucordia. Skills: insurance account management, client relationship management, AMS360 proficiency. Serve as the primary day-to-day contact for a designated book of clients, managing their insurance needs with minimal oversight. Lead the renewal and remarketing process, coordinating with carriers to secure optimal coverage and pricing”

Industry & Context.

insurance brokerage
Problems you'll solve

Excellent problem-solving skills; Troubleshoot complex client issues

What They're Looking For.

Must Have

3–5 years of experience in insurance account management, Proven ability to manage a book of business and build long-term client relationships, understanding of carrier underwriting guidelines and coverage forms, Excellent communication, negotiation, and problem-solving skills, Active insurance license(s) in applicable lines (P&C and/or L&H) required, Detail-oriented with time management skills and the ability to work independently

What You'll Do.

Serve as the primary day-to-day contact for a designated book of clients

managing their insurance needs with minimal oversight

Lead the renewal and remarketing process

coordinating with carriers to secure optimal coverage and pricing

Provide consultative guidance to clients on coverage gaps

and strategic insurance decisions

Oversee onboarding of new accounts

including collection and analysis of underwriting data

Troubleshoot complex client issues

working with underwriters and internal teams to resolve problems efficiently

and other service items with high attention to detail

Utilize AMS360 to maintain comprehensive

accurate client records and document all servicing activities

Mentor or support more junior account team members as needed

Stay informed on industry trends

and regulatory changes impacting clients

How You'll Work.

Team & Collaboration

Collaborate with carriers; Work with underwriters and internal teams; Support more junior account team members

Communication Scope

Excellent communication

Free ATS check

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