Alston & Bird LLP
Law firm
Sr.ClientAccountsSpecialist
“Sr. Client Accounts Specialist at Alston & Bird LLP. Skills: Client account management, Collections, Financial data analysis. Work with partners on past-due balances. Manage client accounts portfolio”
What You'll Achieve.
Drive timely payment of invoices; Improve collections; Avoid disputes; Reduce aged receivables; Drive timely resolution; Protect Firm's client relationships
Industry & Context.
Analytical skills; Problem-solving skills; Resolve complex billing disputes
Professional business references required, Background screening required
What They're Looking For.
Must Have
2+ years of credit management and commercial collections experience (B2B), Demonstrated ability to interpret and apply complex procedures, guidelines, and client specific requirements, using independent judgment to drive resolution
Nice to Have
Bachelor’s degree in accounting, Finance, or related field preferred (or equivalent combination of education and relevant experience), Law firm or professional services firm experience strongly preferred
What You'll Do.
Work with partners on past-due balances
Manage client accounts portfolio
Analyze accounts receivable balances
Negotiate payment plans
Escalate material risks of nonpayment
Draft payment plan options
Communicate with partners
Conduct advanced analysis of account history
Develop client-specific collection strategies
Resolve disputed invoices
Research payment misapplications
How You'll Work.
Team & Collaboration
Attorney-facing position; Interaction with lawyers, clients, and cross-functional teams; Build trusted partnerships across the Firm; Influence outcomes with attorneys, partners, and senior leaders; Coordinate across billing, timekeepers, and client contacts
Communication Scope
Executive-level communication skills (written, verbal and virtual meetings); Translate complex account details into clear recommendations; Communicate over virtual meetings, phone and email; Draft clear, concise summaries
Process & Methodology
Project management skills, Time management skills
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