ASSPL
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
SrCentralFlowLead,AU/SGCentralFlow
“Sr Central Flow Lead, AU/SG Central Flow at ASSPL. Skills: Central Flow Management, Fulfillment Center Operations. Manage volume and workflow of multiple Fulfillment Centers. Manage the workflow of order across multiple processes”
Industry & Context.
Diving deep into data; Crunching numbers
Mandatory night shift schedule, Odd or long hours if necessary
What They're Looking For.
Must Have
Bachelor's degree, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Experience with Excel
Nice to Have
1+ years of customer-facing environment experience, 1+ years of warehousing experience, 1+ years of logistics experience, 1+ years of manufacturing experience
What You'll Do.
Manage volume and workflow of multiple Fulfillment Centers
Manage the workflow of order across multiple processes
Manage customer experience
minimizing fulfillment cost
Communicate workflow status with Operations Managers
Communicate workflow status with Area Managers
Escalate Customer Experience risk
Escalate SLA failure risk
Escalate deviation from Standard Work
Act as an advisor to the FC operations
Act as an advisor to senior operations team
Facilitate communication between multiple areas of the operation
Provide operational insights to the AFT team
Work with AFT team to develop automated flow
Manage flow settings for multiple process paths
Understand boundary of responsibilities
Execute outbound flow operations
Communicate Customer Experience risks
Communicate performance opportunities
Adjust shift plans as variables change
How You'll Work.
Team & Collaboration
Communication with Operations Managers; Communication with Area Managers; Communication between multiple areas; Work with AFT team
Communication Scope
Workflow status communication; Customer Experience risk communication; SLA failure risk communication; Deviation from Standard Work communication; Performance opportunities communication
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