ASSPL

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

SrCentralFlowLead,AU/SGCentralFlow

₹22–35L ~AI est. Thane, Maharashtra, India FULL TIME
The Brief

“Sr Central Flow Lead, AU/SG Central Flow at ASSPL. Skills: Central Flow Management, Fulfillment Center Operations. Manage volume and workflow of multiple Fulfillment Centers. Manage the workflow of order across multiple processes”

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Problems you'll solve

Diving deep into data; Crunching numbers

Eligibility Requirements

Mandatory night shift schedule, Odd or long hours if necessary

What They're Looking For.

Must Have

Bachelor's degree, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Experience with Excel

Nice to Have

1+ years of customer-facing environment experience, 1+ years of warehousing experience, 1+ years of logistics experience, 1+ years of manufacturing experience

What You'll Do.

Manage volume and workflow of multiple Fulfillment Centers

Manage the workflow of order across multiple processes

Manage customer experience

minimizing fulfillment cost

Communicate workflow status with Operations Managers

Communicate workflow status with Area Managers

Escalate Customer Experience risk

Escalate SLA failure risk

Escalate deviation from Standard Work

Act as an advisor to the FC operations

Act as an advisor to senior operations team

Facilitate communication between multiple areas of the operation

Provide operational insights to the AFT team

Work with AFT team to develop automated flow

Manage flow settings for multiple process paths

Understand boundary of responsibilities

Execute outbound flow operations

Communicate Customer Experience risks

Communicate performance opportunities

Adjust shift plans as variables change

How You'll Work.

Team & Collaboration

Communication with Operations Managers; Communication with Area Managers; Communication between multiple areas; Work with AFT team

Communication Scope

Workflow status communication; Customer Experience risk communication; SLA failure risk communication; Deviation from Standard Work communication; Performance opportunities communication

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