Amazon Support Services Costa Rica SRL

Entertainment Streaming

Sr.CapacityPM,ContentOperations

$27500–40000k ~AI est. San Jose, San Jose, Costa Rica FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Sr. Capacity PM, Content Operations at Amazon Support Services Costa Rica SRL. Skills: Capacity planning, Workforce management, Operations optimization. Design reallocation frameworks. Build capacity models”

Industry & Context.

Entertainment Streaming
Problems you'll solve

Solve complex capacity challenges

What They're Looking For.

Must Have

6+ years supply chain management experience, Experience creating organizational programs, Experience building cross-functional partnerships, Experience producing executive-level materials, 3+ years capacity planning experience

Nice to Have

Master's degree in related field, Experience with global cross-functional teams, Experience building financial models, Experience leading cross-organizational programs, Proficiency in Excel and SQL

What You'll Do.

Design reallocation frameworks

Build capacity models

Create work allocation SOPs

Lead cross-site optimization initiatives

Establish resource accounting methodology

Develop workforce continuity planning frameworks

Design workforce ramp frameworks

Partner with senior leadership

Drive adoption of capacity management frameworks

Develop workforce flexibility mechanisms

How You'll Work.

Team & Collaboration

Senior operations leaders; Site Operations; Cross-functional partners

Communication Scope

Executive presentations

Process & Methodology

Programmatic solutions

Full Job Description

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us! Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. We are searching for a Sr. Digital Supply Chain Manager to join our Workforce Management (WFM) team within Content Publishing Operations as our Capacity PM. In this role, you will design capacity strategies and lead programmatic workforce optimization across a global operations network. You will own the frameworks that determine how headcount is allocated, reallocated, scheduled, and planned — ensuring our workforce investment is continuously optimized to meet evolving business needs across multiple programs, sites, and geographies. This is a high-impact, high-ambiguity role where you will build from the ground up: designing reallocation decision criteria, creating capacity models that look 12+ weeks ahead, establishing scheduling strategies, and

Free ATS check

Applying for this Sr. Capacity PM, Content Operations role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon Support Services Costa Rica SRL?

Real rants from real employees. Read before you apply.

Read Company Rants →