Amazon Support Services Costa Rica SRL
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Sr.CapacityPM,ContentOperations
“Sr. Capacity PM, Content Operations at Amazon Support Services Costa Rica SRL. Skills: Capacity planning, Workforce management, Operations optimization. Design reallocation frameworks. Build capacity models”
Industry & Context.
Solve complex capacity challenges
What They're Looking For.
Must Have
6+ years supply chain management experience, Experience creating organizational programs, Experience building cross-functional partnerships, Experience producing executive-level materials, 3+ years capacity planning experience
Nice to Have
Master's degree in related field, Experience with global cross-functional teams, Experience building financial models, Experience leading cross-organizational programs, Proficiency in Excel and SQL
What You'll Do.
Design reallocation frameworks
Build capacity models
Create work allocation SOPs
Lead cross-site optimization initiatives
Establish resource accounting methodology
Develop workforce continuity planning frameworks
Design workforce ramp frameworks
Partner with senior leadership
Drive adoption of capacity management frameworks
Develop workforce flexibility mechanisms
How You'll Work.
Team & Collaboration
Senior operations leaders; Site Operations; Cross-functional partners
Communication Scope
Executive presentations
Process & Methodology
Programmatic solutions
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