Ingram Content Group
Library Services
Sr.BusinessSystemsAnalyst(LibraryServices)
“Sr. Business Systems Analyst (Library Services) at Ingram Content Group. Skills: Business Systems Analysis, Library Cataloging Expertise, Metadata Quality, System Design, Automation, User Experience, Emerging Library Technologies, AI-driven Capabilities, Software Development Lifecycle, Process Improvement, Business Requirements Gathering, Technical Requirements Translation, User Story Creation, Functional Specification Writing, QA Testing Support. Provides strategic business analysis to key stak”
Industry & Context.
Researches, analyzes, documents and resolves related internal and external issues with customers; Identifies, creates, and facilitates process design changes by conducting business and systems process analysis and design at a complex level
4 days in the office, Candidates must be in or willing to relocate to the Nashville, TN region.
What They're Looking For.
Must Have
Bachelor’s Degree in Business or Computer Science OR 4 years Analyst experience (Business, Systems, Process or Technical), 6 years work experience in developing business requirements and processes
Nice to Have
Experience working with modernizing software applications., Ability to work in multiple databases and platforms., Experience with customer feature implementation., Order Management or fulfilment experience is a plus.
What You'll Do.
Provides strategic business analysis to key stakeholders and customers
Works closely with business units to gain in-depth understanding of business strategy
and the context in which the business operates
Bridges traditional library cataloging expertise with modern technology
Ensures that metadata quality
and user experience evolve in step with emerging library technologies and AI-driven capabilities
Gathers and translates business requirements into software solutions for the entire cycle of software development and implementation
and facilitates process design changes by conducting business and systems process analysis and design at a complex level
documents and resolves related internal and external issues with customers
Facilitates project meetings and presentations to diverse audiences
Trains other IT associates for secondary application support
as well as business unit associates for primary customer support
Plays a critical role in shaping catalog management systems
advising on metadata architecture
validating system behavior
and guiding the development of intelligent cataloging tools and automated workflows
Analyzes and evaluates existing or proposed business systems and processes to identify and implement improvements and opportunities for library cataloging and processing systems
Define metadata quality standards and ensure consistency across cataloging workflows
Support migration to modern .NET and API platforms
Translates business requirements into technical requirements including scope definition
detail and process flows for use by the development team ensuring critical business rules and billing logic are preserved
Creates user stories/uses cases
process & data flows and scenarios to clearly communicate a set of functional requirements
Writes functional specifications using a variety of tools including word processing
Collaborates closely with developers to implement requirements
Assists with developing QA test plans for accuracy and completeness
Assists in QA testing as needed
ensuring that the business requirements defined in the analysis phase are met by the new or changed information system
How You'll Work.
Team & Collaboration
Works closely with business units; Facilitates project meetings and presentations to diverse audiences; Trains other IT associates for secondary application support, as well as business unit associates for primary customer support; Collaborates closely with developers to implement requirements
Communication Scope
Facilitate project meetings and presentations to diverse audiences
Process & Methodology
Facilitate project meetings
Applying for this Sr. Business Systems Analyst (Library Services) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Ingram Content Group?
Real rants from real employees. Read before you apply.