Ingram Content Group
Library Services
Sr.BusinessSystemsAnalyst(LibraryServices)
“Sr. Business Systems Analyst (Library Services) at Ingram Content Group. Skills: Business Systems Analysis, Library Cataloging Expertise, Metadata Quality, System Design, Automation, User Experience, Emerging Library Technologies, AI-driven Capabilities, Software Development Lifecycle, Process Improvement, Requirement Gathering, Technical Requirements Translation, Functional Specifications, QA Testing. Provides strategic business analysis to key stakeholders and customers.. Works closely with bu”
What You'll Achieve.
Ensure that metadata quality, system design, automation, and user experience evolve in step with emerging library technologies and AI-driven capabilities.; Ensure critical business rules and billing logic are preserved.; Ensuring that the business requirements defined in the analysis phase are met by the new or changed information system.
Industry & Context.
Researches, analyzes, documents and resolves related internal and external issues with customers.; Identifies, creates, and facilitates process design changes by conducting business and systems process analysis and design at a complex level.; Analyzes and evaluates existing or proposed business systems and processes to identify and implement improvements and opportunities for library cataloging and processing systems.
What They're Looking For.
Must Have
Bachelor’s Degree in Business or Computer Science OR 4 years Analyst experience (Business, Systems, Process or Technical), 6 years work experience in developing business requirements and processes
Nice to Have
Experience working with modernizing software applications., Ability to work in multiple databases and platforms., Experience with customer feature implementation., Order Management or fulfilment experience is a plus.
What You'll Do.
Provides strategic business analysis to key stakeholders and customers.
Works closely with business units to gain in-depth understanding of business strategy
and the context in which the business operates.
Bridges traditional library cataloging expertise with modern technology
ensuring that metadata quality
and user experience evolve in step with emerging library technologies and AI-driven capabilities.
Gathers and translates business requirements into software solutions for the entire cycle of software development and implementation.
and facilitates process design changes by conducting business and systems process analysis and design at a complex level.
documents and resolves related internal and external issues with customers.
Facilitates project meetings and presentations to diverse audiences.
Trains other IT associates for secondary application support
as well as business unit associates for primary customer support.
Plays a critical role in shaping catalog management systems
advising on metadata architecture
validating system behavior
and guiding the development of intelligent cataloging tools and automated workflows.
Analyzes and evaluates existing or proposed business systems and processes to identify and implement improvements and opportunities for library cataloging and processing systems.
Define metadata quality standards and ensure consistency across cataloging workflows.
Support migration to modern. NET and API platforms.
Translates business requirements into technical requirements including scope definition
detail and process flows for use by the development team ensuring critical business rules and billing logic are preserved.
Creates user stories/uses cases
process & data flows and scenarios to clearly communicate a set of functional requirements.
Writes functional specifications using a variety of tools including word processing
Collaborates closely with developers to implement requirements.
Assists with developing QA test plans for accuracy and completeness.
Assists in QA testing as needed
ensuring that the business requirements defined in the analysis phase are met by the new or changed information system.
How You'll Work.
Team & Collaboration
Works closely with business units to gain in-depth understanding of business strategy, processes, services, and the context in which the business operates.; Facilitates project meetings and presentations to diverse audiences.; Trains other IT associates for secondary application support, as well as business unit associates for primary customer support.; Collaborates closely with developers to implement requirements.
Communication Scope
Facilitate project meetings and presentations to diverse audiences.
Process & Methodology
Facilitate project meetings
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