Amazon Web Services
Technology
Sr.BusinessDevelopment,PremiumSupport,AWSPremiumSupportBusinessDevelopment
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Business Development, Premium Support, AWS Premium Support Business Development at Amazon Web Services. Skills: Business Development, Premium Support, Enterprise Sales. Manage Premium Support business. Develop Premium Support business”
What You'll Achieve.
Drive premium support adoption; Accelerate customer cloud adoption
Industry & Context.
Data interpretation; Business recommendations
Travel to Hong Kong
What They're Looking For.
Must Have
6+ years business agreements experience, Bachelor's degree, Developing strategies experience, Managing programs experience, Building processes experience, Coordinating release experience, Selling enterprise software experience, Selling cloud-based experience, Explaining technical concepts experience, Presenting to audiences experience, Proficiency in Mandarin
Nice to Have
Interpreting data experience, Making business recommendations experience, Identifying legal agreements experience, Negotiating legal agreements experience, Executing legal agreements experience, Knowledge of Web3 technologies, Understanding regional business culture
What You'll Do.
Manage Premium Support business
Develop Premium Support business
Build relationships with companies
Analyze support adoption drivers
Identify improvement levers
Manage opportunity pipeline
Optimize opportunity pipeline
Identify pipeline patterns
Analyze pipeline patterns
Prepare business reviews
Present business reviews
Refine support offerings
Enhance differentiation
Drive commercial innovation
Partner with Account Managers
Qualify opportunities
Drive engagement with AGS
Maximize support adoption
Drive creation of success stories
Drive promotion of case studies
Create training programs
Articulate value proposition
Collect customer feedback
Channel customer feedback
Collaborate with global teams
Implement strategic initiatives
Implement best practices
Support new program acceleration
Support pricing promotions
Serve as regional expert
How You'll Work.
Team & Collaboration
Cross-functional teams; Account Managers; Technical Account Managers; Enterprise Support Managers; Global Sales teams; Field Enablement teams; Global teams; Beijing-based colleagues
Communication Scope
Business reviews; Executive presentations
Full Job Description
AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses. AWS Enterprise Support customers rely on us when running their business critical workloads on the AWS platform, and our Technical Account Managers (TAMs) and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses, internet companies, and the Web3 organizations. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS. As Premium Support BDM based in Singapore, you will be part of the Enterprise Support organization focusing on the markets including Web3 and Hong Kong. In this strategic role, you'll serve as the crucial bridge between Account Managers (AMs), Technical Account Managers (TAMs), and Enterprise Support Managers (ESMs), orchestrating complex enterprise support opportunities through their lifecycle. You'll focus on strategic pipeline management, lead qualification, and enabling the broader AWS ecosystem to drive premium support adoption across diverse regional markets. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact
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