Amazon.com Services LLC
Sales, Advertising, Account Management, transportation and logistics
Sr.BusinessCoach,DSPBusinessCoachTeam
“Sr. Business Coach, DSP Business Coach Team at Amazon.com Services LLC. Skills: Business coaching, Operational excellence, Stakeholder engagement. Manage portfolio of DSP owners. Provide strategic guidance to DSP owners”
What You'll Achieve.
Build successful last mile delivery businesses; Improve flexibility of delivery network; Improve quality of delivery network; Fuel investment in rural communities; Bring faster delivery to customers; Support rural market expansion; Support mature-state optimization; Build healthy businesses; Build sustainable businesses; Achieve business objectives; Develop sustainable long-term solutions; Enhance overall program effectiveness; Enhance DSP owner experience; Drive sustainable growth; Drive operational excellence
Industry & Context.
Problem-solving; Analytical capabilities; Strategic problem-solving; Root cause analysis
Minimum 3 days per week travel, 3 weeks monthly travel, Flexible schedule
What They're Looking For.
Must Have
5+ years account management experience, 5+ years relationship management experience, 5+ years small business logistics experience, 5+ years retail management experience, 5+ years vendor management experience, 5+ years supplier management experience, Bachelor's degree
Nice to Have
MBA, 9+ years relevant work experience, International Coach Federation Credentialed, Last Mile experience, Operations experience, Small parcel packaging experience, Experience working with small business, Experience owning a small business
What You'll Do.
Manage portfolio of DSP owners
Provide strategic guidance to DSP owners
Facilitate solution-oriented approaches
Drive continuous improvement
Collaborate with cross-functional stakeholders
Lead DSP owners through business phases
Provide consultation on financial management
Provide consultation on operational optimization
Support development of scalable business processes
Navigate program evolution
Help owners adapt to strategic changes
Conduct data-driven business reviews
Deliver performance insights
Deliver competitive benchmarking analysis
Evaluate potential candidates for DSP program
Guide strategic planning
Guide execution of network capacity management
Foster DSP community engagement
Coordinate local events
Coordinate regional initiatives
Build productive relationships with stakeholders
Identify operational inefficiencies
Champion process improvements
Design solutions to enhance program effectiveness
Implement solutions to enhance program effectiveness
Design solutions to enhance DSP owner experience
Implement solutions to enhance DSP owner experience
Drive strategic initiatives
Drive tactical execution
Optimize account management strategies
Develop sustainable long-term solutions
Formulate clear strategic direction
Influence cross-functional priorities
Balance complexity with efficiency
Lead resolution of complex business challenges
Escalate business challenges
Foster collaborative relationships
Maintain partnerships with key stakeholders
Deliver compelling communications
Deliver executive-level presentations
Deliver strategic recommendations
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Operations managers; Program directors; Compliance officers; Legal counsel; Finance teams; Multiple business units; Organizational levels
Communication Scope
Executive presentations; Strategic recommendations
Process & Methodology
Program management
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