Cibc
Sr.BusinessAnalyst
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“Sr. Business Analyst at Cibc. Skills: process management, cross-functional coordination, vendor/stakeholder management. provide specialized advice and consultation. enhance and upgrade processes, products or services”
What You'll Achieve.
improve client experience; enhance and upgrade new or existing processes, products or services; achieve highest quality standards and objectives; implement resulting action plans; identify deficiencies to develop and implement enhancements/improvements; review for client service and cost improvements
Industry & Context.
problem solving; decision making; analyze situations; develop and implement solutions; critical thinking
What They're Looking For.
Must Have
two years in financial services, understanding of channels, process, products technology & operations, back office, and business controls, well-developed project management and strategic business-planning skills, ability to develop plans/tactics to support strategies & objectives, critical thinking skills, problem solving and decision-making skills, ability to analyze situations, develop and implement solutions, well-developed communication and interactive skills, ability to establish productive relationships between various leaders, departments and partners across all business groups
What You'll Do.
provide specialized advice and consultation
enhance and upgrade processes
research relevant data
develop proposals and recommendations
analyze situations and data
prepare and present roadmap progress
develop and maintain productive relationships
determine needs and provide support
manage relationships with management
How You'll Work.
Team & Collaboration
cross-functional coordination; liaise with and leverage partners on projects; work with Mobile Advice leadership and the frontline; establish productive relationships between various leaders, departments and partners
Communication Scope
communication; professional presentation; convey factual and conceptual information; communicate effectively at all levels
Process & Methodology
project management, strategic business planning, lead and manage projects
Full Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you 'll be doing** As a member of CIBC’s team, the Senior Business Analyst is a seasoned expert responsible for providing highly specialized advice, consultation and expertise in client experience to leadership teams to improve client experience. The role uses deep knowledge in their field of expertise to lead and manage projects of a moderate or high level of complexity to enhance and upgrade new or existing processes, products or services. The Senior Business Analyst exercises considerable judgement for decision making on complex issues, researching relevant data and developing proposals and recommendations as well as resources needed to execute the work. The role analyzes situations and data using in-depth evaluation of intangibles with minimal precedent, preparing and presenting roadmap progress, issues and recommendations for resolution to internal business partners and executives. The role provides innovative, original ideas, accountable to broadly defined policy objectives, championing CIBC values and providing support in a manner consistent with the highest quality standards and objectives. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **How you 'll succeed** * **Strategic Business Leader –** Act as a specialized business operations owner, business consultant, liaison, influencer, a
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