Voya
SrBehavioralHealthConsultant
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“Sr Behavioral Health Consultant at Voya. Skills: Behavioral health case management, Disability claims involving mental health conditions. Reviewing, analyzing, and interpreting behavioral health information to support disability claims involving mental health conditions. Apply clinical expertise in behavioral health to assess and analyze claim file information, delivering objective, evidence-based recommendations”
What You'll Achieve.
Support recovery and return-to-work strategies
Industry & Context.
analytical and critical thinking abilities; Critical Thinking
What They're Looking For.
Must Have
Master’s degree in Social Work, Psychology, Counseling, or a related field, Active clinical licensure (e. g. , LCSW, LPC, LMHC) required, Proficiency with digital tools and comfort navigating multiple platforms
Nice to Have
3+ years of clinical experience in behavioral health settings preferred
What You'll Do.
and interpreting behavioral health information to support disability claims involving mental health conditions
Apply clinical expertise in behavioral health to assess and analyze claim file information
evidence-based recommendations
Communicate complex psychological and psychiatric issues clearly and concisely
both verbally and in writing
multidisciplinary team environment
Collaborate with internal partners to identify and obtain pertinent behavioral health documentation necessary for accurate functional assessments
Partner with treating mental health providers and claimants to clarify diagnoses
and return-to-work expectations
Provide consultation and education to non-clinical staff to enhance understanding of mental health conditions and support appropriate claim management
Operate with a sense of urgency and adaptability to meet evolving business needs
Demonstrate time management by effectively prioritizing tasks
completing reviews promptly
and ensuring timely follow-up on all case activities
Maintain required professional licensure and certifications
stay current with behavioral health trends
and complete ongoing educational requirements
How You'll Work.
Team & Collaboration
Collaborates closely with claims professionals, healthcare providers, and internal partners; Communicate complex psychological and psychiatric issues clearly and concisely, both verbally and in writing, within a fast-paced, multidisciplinary team environment; Collaborate with internal partners to identify and obtain pertinent behavioral health documentation necessary for accurate functional assessments; Partner with treating mental health providers and claimants to clarify diagnoses, treatment plans, anticipated outcomes, and return-to-work expectations; Provide consultation and education to non-clinical staff to enhance understanding of mental health conditions and support appropriate claim management; Partnering effectively to drive our culture and execute on our common goals
Communication Scope
Excellent communication skills; Communicate complex psychological and psychiatric issues clearly and concisely, both verbally and in writing
Full Job Description
****_Together we fight for everyone’s opportunity for a better financial future._**** We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. ****Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – ********Apply Now**** **Profile Summary:** The Sr Behavioral Health Case Manager is responsible for reviewing, analyzing, and interpreting behavioral health information to support disability claims involving mental health conditions. This role collaborates closely with claims professionals, healthcare providers, and internal partners to assess psychological functional capacity, clarify treatment plans, and support recovery and return-to-work strategies. **Profile Description:** * Apply clinical expertise in behavioral health to assess and analyze claim file information, delivering objective, evidence-based recommendations. * Communicate complex psychological and psychiatric issues clearly and concisely, both verbally and in writing, within a fast-paced,
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