ASSPL
E-Commerce
Sr.BDM,Services
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. BDM, Services at ASSPL. Skills: Business development, Program management, Deal closure. Identify partner issues. Solve partner issues”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
5+ years professional experience, Structuring and negotiating agreements, Leading cross-functional groups
Nice to Have
MBA, Influencing multiple stakeholders, Leading cross functional teams, Working with technical stakeholders, Defining requirements, Prioritizing features, Influencing product roadmaps
What You'll Do.
Identify partner issues
Own program management
Drive program adoption
Design customer facing programs
Implement customer facing programs
Audit customer facing programs
Monitor operational issues
Resolve operational issues
How You'll Work.
Team & Collaboration
Work with operational teams; Partnering with internal teams; Partnering with external teams; Partner with product management
Communication Scope
Voice and content creation
Process & Methodology
Program management, Managing projects
Full Job Description
Value Added Services (VAS), India: The vision for VAS team is to transform how India buys high-consideration products online by offering them Best-In-Class After Sales services throughout the product life-cycle. VAS launched in Mar 2017 with appliance installations in specific cities. Today, we are focused on building a Pan-India 5* rated life cycle service support for vast majority of Amazon customers across multiple categories. We aim to do this by leveraging skilled experts to provide services to customers across product life-cycle. We today provide following services at scale: (a) Pre-Purchase Service - Make a new purchase decision, (b) Ready-To-Use Service - Get started with a newly bought product, (c) Return Service - Solve issues with a newly purchased product, (d) Repair Service - Get continuous support during the life of the product, (e) Exchange Service - Help customers extract maximum value for a used product. As we scale, VAS is looking to expand its footprint in protection plan products, including Extended Warranty (EW), Total Protection Plans (TPP), Screen Damage Protection (SDP), and Assured Buyback programs — enabling customers to protect their investments and shop with confidence on Amazon.in. We are a high-ownership, high-impact team that operates at the intersection of customer experience, technology, and business development — building services that matter to millions of customers across India. Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for a Business Development Manager who shares Amazon's passion for the customer—someone who understands the importance of compelling programs in creating an overall customer (seller
Applying for this Sr. BDM, Services role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about ASSPL?
Real rants from real employees. Read before you apply.