Amgen
Biotechnology
SrAssociateSAPAnalyst
Neural analysis suggests this role is
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“Sr Associate SAP Analyst at Amgen. Skills: SAP Serialization, TraceLink integration, SAP ATTP, EPCIS, Global serialization compliance requirements. Supporting, monitoring, and enhancing SAP serialization processes across manufacturing, distribution, and order-to-cash flows. Ensuring compliance with global regulatory requirements (DSCSA, EU FMD, etc. )”
What You'll Achieve.
Ensures compliance with global regulatory requirements (DSCSA, EU FMD, etc. ); Supports business continuity across plants and distribution networks; Ensures stable system performance, regulatory compliance, and seamless data exchange between SAP and external serialization platforms; Validate data consistency between SAP and TraceLink systems; Support regulatory reporting submissions via SAP and/or TraceLink
Industry & Context.
analytical and problem-solving abilities
What They're Looking For.
Must Have
Bachelor’s degree in computer science or STEM majors and 3 to 6 years of SAP Advanced Track and Trace for Pharmaceuticals (ATTP) and SD/PTS/WM/EWM, Diploma in computer science or STEM majors and 5 to 8 years of IT or years of SAP Advanced Track and Trace for Pharmaceuticals (ATTP) and SD/PTS/WM/EWM/SRM, 8+ years of SAP experience, 3+ years in SAP ATTP/Serialization, Hands-on experience with TraceLink integration and support, understanding of EPCIS, serial number lifecycle management, aggregation, and commissioning/decommissioning processes, Experience supporting regulated pharmaceutical environments, Knowledge of global serialization compliance requirements (DSCSA, EU FMD, etc. )
Nice to Have
Good understanding of SAP SD and logistics process, Familiarity with Agile methodologies for software delivery and process improvement
What You'll Do.
and enhancing SAP serialization processes across manufacturing
and order-to-cash flows
Ensuring compliance with global regulatory requirements (DSCSA
Supporting business continuity across plants and distribution networks
Serving as a functional and technical SME for SAP Serialization and TraceLink integration
Ensuring stable system performance
regulatory compliance
and seamless data exchange between SAP and external serialization platforms
Provide Level 2/Level 3 support for SAP serialization (ATTP) integrated with TraceLink system incidents and service requests
Support SAP modules including: SAP ATTP
SAP ECC / S/4HANA (SD
Monitor and troubleshoot IDocs
Batch processing failures
Provide operational support for TraceLink serialization platform
Troubleshoot SAP–TraceLink interface failures
Monitor outbound and inbound message flows between SAP and TraceLink
Support serial number provisioning
EPCIS message handling
and compliance reporting
Coordinate issue resolution involving third-party CMOs and external trade partners connected via TraceLink
Validate data consistency between SAP and TraceLink systems
Support regulatory reporting submissions via SAP and/or TraceLink
Support change control
transport documentation
and system validation activities
and regression testing cycles
Assist in production deployments and post-go-live stabilization
How You'll Work.
Team & Collaboration
Ability to work effectively with cross-functional teams and stakeholders; Coordinate issue resolution involving third-party CMOs and external trade partners
Communication Scope
Excellent communication and collaboration skills
Process & Methodology
Change control, Transport documentation, System validation activities, SIT, UAT, Regression testing, Production deployments, Post-go-live stabilization
Full Job Description
## **Career Category** Engineering ## ## **Job Description** ** _ABOUT AMGEN_** Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ** _ABOUT THE ROLE_** ** _Role Description:_** The SAP Serialization Support Analyst is responsible for supporting, monitoring, and enhancing SAP serialization processes across manufacturing, distribution, and order-to-cash flows. This role ensures compliance with global regulatory requirements (DSCSA, EU FMD, etc.) and supports business continuity across plants and distribution networks. The analyst serves as a functional and technical SME for **SAP Serialization and TraceLink integration** , ensuring stable system performance, regulatory compliance, and seamless data exchange between SAP and external serialization platforms. **_Roles & Responsibilities:_** * Provide Level 2/Level 3 support for SAP serialization (ATTP) integrated with TraceLink system incidents and service requests. * Support SAP modules including: * SAP ATTP (Advanced Track & Trace for Pharmaceuticals) * SAP ECC / S/4HANA (SD, MM, LE, OTC integration) * SAP ICH (Information Collaboration Hub), where applicable * Monitor and troubleshoot: * IDocs * RFC connections * Web services * Background jobs * Batch processing failures * Provide operational support for **TraceLink serialization platform**. * Troubleshoot SAP–TraceLink interface failures. * Monitor outbound and inbound message flows between SAP and TraceLink. * Support serial number provisioning, EPCIS message handling, and compliance reporting. * Coordinate issue resolution involving third-party CMOs and external trade partners connected v
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