ADCI
E-Commerce
Sr.Associate-QualityAnalyst,GlobalSolutions&RiskCompliance(GSRC)
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“Sr. Associate - Quality Analyst, Global Solutions & Risk Compliance (GSRC) at ADCI. Skills: Quality analysis, Risk compliance, Regulatory compliance. Perform quality audits daily. Achieve self-utilization targets”
What You'll Achieve.
Achieve self-utilization targets; Achieve productivity targets; Achieve quality targets
Industry & Context.
Identify opportunities; Identify anomalies; Identify defect/s; Identify preliminary root causes; Propose solutions
What They're Looking For.
Must Have
Bachelor's degree, Speak, write, and read fluently in English, Experience with Microsoft Office products, 2+ year work experience in Business Process Outsourcing, Experience in accounting, regulatory compliance, IT services, or quality assurance
Nice to Have
Experience in trade compliance, Experience in import/export operations, Experience in customs regulations, Experience in cross-border logistics, Experience in regulatory compliance processes for global trade, Knowledge of consumer product compliance processes, Knowledge of consumer product regulations, Experience in regulatory compliance management with government agencies, Experience as a quality auditor in retail chain management, Experience as a quality auditor in FMCG company, Experience as a quality auditor in Corporate role, Experience in designing custom reporting systems, Experience in implementing custom reporting systems, Experience with data analysis in quantitative fields, Experience building data support systems, Experience building decision support systems, Knowledge of database query technologies (SQL)
What You'll Do.
Perform quality audits daily
Achieve self-utilization targets
Achieve productivity targets
Achieve quality targets
Identify opportunities
Identify Process gaps
Identify preliminary root causes
Propose solutions on quality
Propose solutions on productivity
Work on milestones with managers
Research specific information
Prepare key insight trends
Share reports regularly
Provide feedbacks to associates
Close loop on audit observations
Respond to stakeholders
Flag updates to Lead/Manager
How You'll Work.
Team & Collaboration
Partner with stakeholders; Provide guidance to stakeholders
Communication Scope
Share reports; Provide feedbacks; Respond to stakeholders
Full Job Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. Key job responsibilities Your job responsibilities as a Sr. Compliance Associate-Quality Analyst may include: • Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets. • Must be able to comprehend SOPs with minimal support and identify opportunities. • Identifies anomalies through audits (SOP defects, Process gaps etc.). • Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale • Proposes solutions on quality/productivity and work on milestones with managers • Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner. • Prepares key insight trends and share reports on regular basis. • Provide feedbacks to the associates and close loop on audit observations. • Respond to stakeholders with guidance and flags any updates to Lead/Manager About the team Amazon is an E-commerce and Cloud Computing company with headquarters in
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