ADCI
E-commerce
Sr.Associate-QualityAnalyst,GlobalSolutions&RiskCompliance(GSRC)
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Associate - Quality Analyst, Global Solutions & Risk Compliance (GSRC) at ADCI. Skills: Quality analysis, Risk compliance, Regulatory compliance. Perform quality audits. Achieve self-utilization, productivity and quality as per defined”
Industry & Context.
Identify opportunities; Identify anomalies; Identify defect/s & preliminary root causes; Propose solutions
What They're Looking For.
Must Have
Bachelor's degree, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, 2+ year work experience in Business Process Outsourcing in accounting, regulatory compliance, IT services, or quality assurance
Nice to Have
Experience in trade compliance, import/export operations, customs regulations, cross-border logistics, or regulatory compliance processes related to global trade operations is preferred, Knowledge of consumer product compliance processes and regulations, Experience in regulatory compliance management with government agencies, Experience as a quality auditor in retail chain management / FMCG company / Corporate role, Experience in designing and implementing custom reporting systems using automation tools, Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems, Knowledge of database query technologies (SQL), Business Process Outsourcing, Operations Database management is an added advantage
What You'll Do.
Perform quality audits
Achieve self-utilization
productivity and quality as per defined
Comprehend SOPs with minimal support
Identify opportunities
Identify anomalies through audits
Identify defect/s & preliminary root causes
Explain the rationale
Propose solutions on quality/productivity
Work on milestones with managers
Research specific information in a timely manner
Prepare key insight trends
Share reports on regular basis
Provide feedbacks to the associates
Close loop on audit observations
Respond to stakeholders with guidance
Flag any updates to Lead/Manager
How You'll Work.
Team & Collaboration
Partner with stakeholders; Provide feedback to associates; Respond to stakeholders
Full Job Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. Key job responsibilities Your job responsibilities as a Sr. Compliance Associate-Quality Analyst may include: • Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets. • Must be able to comprehend SOPs with minimal support and identify opportunities. • Identifies anomalies through audits (SOP defects, Process gaps etc.). • Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale • Proposes solutions on quality/productivity and work on milestones with managers • Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner. • Prepares key insight trends and share reports on regular basis. • Provide feedbacks to the associates and close loop on audit observations. • Respond to stakeholders with guidance and flags any updates to Lead/Manager About the team Amazon is an E-commerce and Cloud Computing company with headquarters in
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