Amazon Support Services Costa Rica SRL

Administrative Support, Catalog, Logistics

Sr.Associate,GrocerySupport,AGRS

$11000–15000k ~AI est. Heredia, Heredia, Costa Rica FULL TIME
The Brief

“Sr. Associate, Grocery Support, AGRS at Amazon Support Services Costa Rica SRL. Skills: Grocery Support, Retail Operations. Improve sourceability and buyability of selection. Analyze drivers and resolve underlying issues”

Industry & Context.

Administrative Support, Catalog, Logistics
Problems you'll solve

Analyze problems logically; Determine situational needs; Provide appropriate solutions

What They're Looking For.

Must Have

1+ years of work experience in corporate/customer service roles, Knowledge of Excel, B2 English proficiency or higher

Nice to Have

Demonstrated ability to analyze problems logically, Self-disciplined, diligent, proactive, and detail-oriented, Good time management and organizational skills, Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent, Ability to determine situational needs and provide appropriate solutions, Demonstrated ability to learn and multi-task

What You'll Do.

Improve sourceability and buyability of selection

Analyze drivers and resolve underlying issues

Speed up selection onboarding processes

Compare intended selection attributes with source data base

Coordinate new item setup

Reduce defects during order process

Schedule marketing campaigns

Monitor and execute price changes

Monitor ticketing queue

Comply with Service Level Agreements

Implement Standard Operating Procedures

Follow Quality Standard Guidelines

How You'll Work.

Team & Collaboration

Cross-functional teams; US Grocery Delivery business; Defects Management teams; Pricing teams; Marketing managers; Distribution teams; Selection teams; Vendor teams

Free ATS check

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