Amgen
SrAssociate,CommercialDataManagement
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“Sr Associate, Commercial Data Management at Amgen. Skills: Data Management, Platform Operations, Stakeholder Management. Drive Data Operations of the platform. Execution of enhancements on the Data Platform”
Industry & Context.
Root cause analysis; Remediation planning; Remediation implementation; Troubleshooting infrastructure
What They're Looking For.
Must Have
4 to 8 years relevant data management experience, Experience in working in global teams, Experience across time zones and cultures, Experience in working in Product teams, Delivering high quality solution in adherence with established processes, Stakeholder management skills, Communication skills, Excellent English oral and written communication
Nice to Have
Experience in life sciences commercial data domain, Experience in Data Platforms and Patient Data, Understanding of syndicated commercial data sets, Worked in multinational settings, Basic understanding of compliance, Basic understanding of data privacy requirements
What You'll Do.
Drive Data Operations of the platform
Execution of enhancements on the Data Platform
Serve as Data Platform liaison
Partner with Product teams in execution
Ensure adherence to Governance principles
Manage Request Intake
Manage System testing
Manage User Acceptance testing
Manage Release management
Communicate with stakeholders
Ensure alignment with stakeholders
Work with syndicated data sets
Work with Digital Marketing data sets
Work with internal data sets
Set up connected data sets
Ensure data sets are refreshed per SLA
Manage Big Data platform infrastructure
Manage platform costs
Provide ad hoc capabilities for users
Partner in evaluation of tools
Partner in implementation of technologies
Implement Automated Anomaly detection
Implement Automated document generation
Implement Gen AI capabilities
Implement processes to monitor system health
Set up alerts for anomalies
Implement steps to proactively remediate
Partner with peers across pillars
Ensure alignment on solutions
Highlight process gaps
Highlight resourcing needs
Transition Operational activities
Build knowledge transition documents
Set up processes for efficient operations
Create documentation on Data flows
Create documentation on business process flows
Develop standard processes for onboarding
Develop documents for onboarding
Execute Operations of the Platform
Contribute to delivering priority initiatives
Establish new ways of working
Ensure deliverables are aligned with Platform governance
Ensure alignment on goals
Ensure alignment on processes
Ensure alignment on success measures
How You'll Work.
Team & Collaboration
Global teams; Cross-functional teams; Technology teams; Product teams; Stakeholder functions; Commercial Data Strategy pillars; Data Management Leads; IT partners; Customer Data & Analytics Teams
Communication Scope
English oral communication; English written communication; Articulate complex concepts; Articulate controversial findings
Process & Methodology
Agile SaFE methodology, Agile Product teams
Full Job Description
## **Career Category** Operations ## ## **Job Description** Job Description Role: **Sr Associate, Commercial Data Management** ** _ABOUT AMGEN_** Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. **_ABOUT THE ROLE_** ** _Role Description:_** The Sr Associate will drive the Data Operations of the platform for a Therapeutic Area (multiple brands) and will be responsible for execution of enhancements on the Data Platform for those brands. The Sr Associate role will be the liaison for all stakeholders of the brands (Field Excellence including Reporting & IC, Brand Analytics, Forecasting, V & A etc.) driving continuous innovation and operational excellence. The role will partner with the AIN Manager as well as cross-functional teams including Technology teams in AIN and US, Data Management Leads in the US and AIN team members from the stakeholder functions in execution of Enhancements for the brands. The role will serve as the SME of the data sets specific to the Brand(s) and will be the Point of Contact for intake and dispositioning of requests from all stakeholders. The role will also serve as the first gate for triage of the requests and will be responsible for dispositioning them as Incidents vs Enhancements and also will be responsible for routing the requests to the appropriate teams. **_Roles & Responsibilities:_** **Execution of Data-Enabling Features in Product Teams** * Partner with domain specific Product Teams in execution and deployment of features for a Therapeutic Area aligned with standard operating procedures * Serve as Data Platform liaison for a Therapeutic Area or a set of b
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