Phreesia
Sr.Associate,ClientSolutions
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“Sr. Associate, Client Solutions at Phreesia. Skills: Client Solutions, Campaign Management, Client Relationships. Own and execute patient engagement campaigns. Manage day-to-day coordination”
What You'll Achieve.
Improve health outcomes
Industry & Context.
Proactive problem-solver; Navigate ambiguity; Think critically; Identify resourceful solutions
Ability and willingness to travel for occasional in-person team meetings (approximately 10% annually)
What They're Looking For.
Must Have
Bachelor's Degree, 3+ years of account experience in a creative agency preferably with pharmaceutical brands, Demonstrated ability to manage client relationships and own campaign execution independently, Proficient in Microsoft tools, experienced implementing AI to support efficiency in your work, Ability and willingness to travel for occasional in-person team meetings (approximately 10% annually)
What You'll Do.
Own and execute patient engagement campaigns
Manage day-to-day coordination
Build relationships with clients
Respond to client needs
Collaborate cross-functionally
Identify process improvements
Share optimization recommendations
Provide informed perspectives
Support junior team members
Reinforce campaign processes
How You'll Work.
Team & Collaboration
Collaborate cross-functionally; Support the growth of junior team members; Help foster a collaborative, supportive team culture; Collaborative team player; Communicating openly; Elevating the team
Communication Scope
Confident client communicator; Listens actively; Follows through reliably; Communicating openly
Process & Methodology
Manage net new campaigns with growing independence
Full Job Description
**Job Description:** _**Bring your creative agency account experience in-house**_**** **Title:** Sr. Associate, Client Solutions **Team:** Network Solutions **Location:** Remote; Canada (EST OR CST) **Why this Role Exists** You will own high-impact patient engagement campaigns that improve health outcomes, one patient at a time. As a **Sr. Associate, Client Solutions** , you’ll be a confident, client-facing campaign owner who drives day-to-day execution internally and externally. You bring a sharp eye for quality, a proactive mindset, and the experience to manage net new campaigns with growing independence—escalating when it counts, identifying process improvements, and helping elevate the team around you. **What You’ll Spend Your Time Doing** * **Campaign Development:** Own and execute patient engagement campaigns from kickoff through launch and measurement, managing day-to-day coordination, campaign setup, quality control, and reporting with confidence. You’ll balance independent execution, critical thinking, and strong organization while building expertise in Phreesia products and campaign best practices. Relationship Building * **Relationship Building: b** uild strong relationships with clients and internal partners by serving as the day-to-day contact for owned campaigns, thoughtfully responding to client needs and questions, collaborating cross-functionally, and supporting the onboarding and development of Associates and new team members. * **Strategic Projects:** contribute to team and campaign success by identifying process improvements, sharing optimization recommendations, and providing informed perspectives on campaign strategy and executional approaches. * **Mentorship:** support the growth of junior team members and new hires by reinforcing foundational campaign processes and Client Solutions best practices while helping foster a collaborative, supportive team culture that reflects Phreesia’s Mission and Values. **What Makes You a Great Fit** You will b
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