Amazon.com Services LLC
Design, transportation and logistics
Sr.ArtDirector,DeliveryTraining&Programs:ContentLab
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“Sr. Art Director, Delivery Training & Programs: Content Lab at Amazon.com Services LLC. Skills: Brand design, Visual design, Graphic production. Partner to develop and produce branded large-format graphics. Partner to produce environmental installations”
What You'll Achieve.
Elevate training experience; Produce consistent, high-quality experiences; Deliver at scale
Industry & Context.
Data-driven experimentation
What They're Looking For.
Must Have
8+ years of design experience, Available online portfolio, Experience art directing motion designers, Experience art directing illustrators, Experience art directing writers, Experience art directing content creators, Experience partnering with technical partners for design implementation
Nice to Have
Knowledge of marketing fundamentals, Ability to implement marketing fundamentals, Knowledge of typographic design principles, Knowledge of brand design principles
What You'll Do.
Partner to develop and produce branded large-format graphics
Partner to produce environmental installations
Lead creative for specialty placements
Maintain brand consistency
Maintain accuracy across all outputs
Art direct photo shoots
Art direct video shoots
Art direct motion graphics projects
Art direct animation projects
Provide creative feedback
Refine production process
Refresh creative approach
Present work to leadership
Defend work to leadership
Support production directly
How You'll Work.
Team & Collaboration
Design Manager; Design team; Operations teams; Agency partners; Technical partners; Program managers
Communication Scope
Creative feedback
Full Job Description
Content Lab is the creative and content engine within Amazon's Delivery Training and Programs team. We meld UX and Adult Learning principles to strategize, develop, and maintain the Integrated Delivery Training Curriculum — preparing hundreds of thousands of Delivery Associates (DAs) each year across AMZL, AMXL, MMRO, and RSR operations. Through data-driven experimentation, we continuously push boundaries to elevate the training experience for our customer: the DA Trainee. Our Design team owns brand and visual design across the Delivery Training Organization, producing consistent, high-quality experiences that show up for DAs every day across North America. We value craft, accuracy, and the ability to execute at scale without sacrificing standards. We're looking for a Sr. Art Director who thrives in a hands-on production environment and brings both creative skill and operational discipline to their work. You'll partner closely with the Design Manager and the Design team to produce branded large-format graphics for Delivery Training classrooms and environmental graphics for stations across the NA market. You'll own refining the production process and refreshing our creative approach. This role is equal parts creative thinker and reliable executor — someone who can concept, present and defend their work to leadership with confidence, then build with precision. Key job responsibilities • Partner with the Design Manager, operations teams, and agency partners to develop and produce branded large-format graphics for training classrooms and environmental installations across NA stations • Lead creative and execution for specialty placements, maintaining brand consistency and accuracy across all outputs • Art direct photo and video shoots, ensuring deliverables meet brand standards and project requirements • Art direct motion graphics and animation projects in collaboration with internal teams and external partners • Mentor designers and provide clear, constructive creative
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