RR-0370471
SrAnalystInfrastructureServices
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Analyst Infrastructure Services at RR-0370471. Skills: Hardware Asset Management, Data accuracy, Stakeholder management. Manage hardware asset lifecycle. Maintain asset records”
What You'll Achieve.
ownership and accountability for asset data accuracy; High attention to detail and governance mindset; Ability to drive hardware optimization and cost efficiency; Proactive issue resolution and continuous improvement approach; collaboration and customer engagement skills
Industry & Context.
analytical and data reconciliation capabilities; Proactive issue resolution
What They're Looking For.
Must Have
8+ years of overall experience, 3–5 years in Hardware Asset Management (HAM), understanding of hardware asset lifecycle management, asset management tools, Advanced Microsoft Excel skills, analytical and data reconciliation capabilities, Familiarity with ITIL processes, Excellent communication and stakeholder management skills
Nice to Have
IAITAM certifications (CHAMP, CSAM, CITAM), Lean Six Sigma certification, Experience in enterprise/global asset management environments
What You'll Do.
Manage hardware asset lifecycle
Maintain asset records
Ensure data accuracy and completeness
Monitor and manage stock levels
Track asset movements
Generate hardware asset reports
Validate billing data
Ensure warranty and maintenance coverage
Support audit compliance
Participate in governance discussions
Drive process improvements
and change management
How You'll Work.
Team & Collaboration
Collaborate with internal teams (procurement, field services, infrastructure, finance); Collaborate with vendors; Support finance and stakeholders; Collaborate with product team
Communication Scope
Excellent communication and stakeholder management skills
Full Job Description
**Job Description:** **Key Responsibilities** * Manage end-to-end **hardware asset lifecycle** (procurement to disposal) and ensure all assets are accurately maintained in the asset repository * Maintain complete asset records including **purchase, lease, warranty, and maintenance details** * Ensure high **data accuracy and completeness (AAC)** through regular reconciliation across multiple data sources * Monitor and manage **stock levels** , including analysis for procurement, redeployment, and disposal * Track asset movements across users, locations, and stockrooms to ensure optimal utilization * Generate **hardware asset reports** (inventory, utilization, lifecycle, stock status) and support monthly billing (ON/OFF reporting) * Validate billing data and resolve discrepancies with finance and stakeholders * Ensure all assets are covered under valid **warranty and maintenance contracts** and support audit compliance * Collaborate with internal teams (procurement, field services, infrastructure, finance) and vendors * Ensure SLA adherence for asset-related service requests (IMACD) * Participate in governance discussions and ensure SOW deliverables are met * Drive **process improvements, cost optimization, and asset efficiency initiatives** * Support incident, problem, and change management related to hardware assets * Mentor team members and ensure adherence to asset management processes **Skills & Experience** * 8+ years of overall experience with 3–5 years in Hardware Asset Management (HAM) * Strong understanding of hardware asset lifecycle management * Experience with asset management tools (e.g., ServiceNow or similar platforms) * Advanced Microsoft Excel skills (pivot tables, lookups, reporting) * Strong analytical and data reconciliation capabilities * Familiarity with ITIL processes (Incident, Change, Problem Management) * Excellent communication and stakeholder management skills **Preferred Qualifications** * IAITAM certifications (CHAMP, CSAM, CITAM) * Lean
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