Dxc Technology
SrAnalystConsulting
Neural analysis suggests this role is
optimal for Mid candidates.
“Sr Analyst Consulting at Dxc Technology. Skills: change management, release management, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. change management process execution and compliance. ensuring that all changes to the IT services and infrastructure are made in a controlled and approved manner and in line with SIAM processes”
What You'll Achieve.
operational metrics; resource planning; The ability to plan, schedule and monitor changes and associated work to meet time and quality targets; The ability report on changes, including developing and maintaining reports
Industry & Context.
The ability to present complex information to both technical and non-technical audiences
Minimum Negative Vetting 1 (NV1) AGSVA Security Clearance, ACT based or willing to relocate
What They're Looking For.
Must Have
Minimum Negative Vetting 1 (NV1) AGSVA Security Clearance, ACT based or willing to relocate, The ability to manage customer expectations, The ability to mentor junior team members and to collaborate with customers and other service providers, communication skills with the ability to fluently and effectively communicate orally and in writing, The ability to present complex information to both technical and non-technical audiences, The ability to plan, schedule and monitor changes and associated work to meet time and quality targets, The ability develop, review and martin process relevant documentation, The ability report on changes, including developing and maintaining reports
Nice to Have
Practical knowledge of Defence SIAM Change processes, Practical knowledge of Defence SIAM ITSM processes, Woking in Defence of Federal Government client setting
What You'll Do.
change management process execution and compliance
ensuring that all changes to the IT services and infrastructure are made in a controlled and approved manner and in line with SIAM processes
ensuring that changes are consistent and repeatable in nature
communicated to all stakeholders
risks associated with each change are understood and mitigated
Identifying potential change requirements
responding to Requests for Change
Validating change requirements
Assessing change requirements
emergency and deployment approvals
Presenting changes to the CABs
storing and validating change approvals
Conducting reviews of changes
Identifying and conducting formal reviews
Conducting PCRs of each unauthorised and unsuccessful change
Requesting re-scheduling and re-scoping of change records
Closing change records
Attending process forums
Supporting the process community by cascading information to other process participants and stakeholders within their Service Provider
Identifying process continual improvement opportunities
Receiving and responding to hierarchical escalations where required
Act as a Change Approver
approving or denying changes
Attending DEFCAB as required
Supporting and mentoring technical
operational and process orientated team members
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; collaborate with customers and other service providers; cascading information to other process participants and stakeholders within their Service Provider; Supporting and mentoring technical, operational and process orientated team members
Communication Scope
communication skills with the ability to fluently and effectively communicate orally and in writing; The ability to present complex information to both technical and non-technical audiences
Process & Methodology
The ability to plan, schedule and monitor changes and associated work to meet time and quality targets
Full Job Description
**Job Description:** DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. The Change and Release Manager is accountable for change management process execution and compliance. They are responsible for ensuring that all changes to the IT services and infrastructure are made in a controlled and approved manner and in line with SIAM processes. They are to ensure that changes are consistent and repeatable in nature, that they are communicated to all stakeholders, and that the risks associated with each change are understood and mitigated. **Your Responsibilities** * Identifying potential change requirements, including responding to Requests for Change. * Validating change requirements. * Assessing change requirements. * Categorising changes. * Seeking technical, emergency and deployment approvals, including: * Presenting changes to the CABs. * Receiving, storing and validating change approvals. * Conducting reviews of changes, including: * Identifying and conducting formal reviews. * Conducting PCRs of each unauthorised and unsuccessful change. * Requesting re-scheduling and re-scoping of change records. * Closing change records. * Attending process forums, including: * DEFCAB, as required. * PCRF, as required. * Community of Practice. * One-on-Ones, as required. * Supporting the process community by cascading information to other process participants and stakeholders within their Service Provider. * Identifying process continual improvement opportunities. * Receiving and responding to hierarchical escalations where r
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