IQVIA
SrAnalyst,CommercialOperations
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“Sr Analyst, Commercial Operations at IQVIA. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. providing operational support for Incentive Compensation and Commercial Operations activities. tracking and reporting global Commercial Operations KPIs”
What You'll Achieve.
tracking and reporting global Commercial Operations KPIs; drive performance improvement initiatives; data accuracy, integrity, timeliness, and confidentiality; support compliance of incentive plans; timely and accurate administration of incentive compensation cycles; deliver standardized reports and KPIs; support automation of reporting and tracking processes, improving scalability and data reliability; ongoing performance monitoring and analysis; progress operational improvements; ensuring data accuracy and controlled access; supporting the transition from manual to scalable solutions
Industry & Context.
analytical skills with high attention to detail; Excellent problem‑solving, judgment, and decision‑making capabilities in complex and high‑risk scenarios
What They're Looking For.
Must Have
Bachelor’s degree required, 3+ years of relevant experience in Commercial Operations, Sales Operations, Finance, or Incentive Compensation, Experience operating under established governance and approval frameworks, Demonstrated experience supporting and executing complex, end‑to‑end operational processes with high accuracy, confidentiality, and timeliness requirements, analytical skills with high attention to detail, Excellent problem‑solving, judgment, and decision‑making capabilities in complex and high‑risk scenarios, Ability to work effectively in a global, matrixed, and multicultural environment, communication skills with the ability to engage confidently with senior stakeholders, High level of integrity, discretion, autonomy, and accountability, Proficiency in Microsoft Office tools (Excel, PowerPoint, Outlook, Teams, Word, etc. )
Nice to Have
Experience with incentive compensation platforms strongly preferred, Experience building dashboards and data visualizations is a plus
What You'll Do.
providing operational support for Incentive Compensation and Commercial Operations activities
tracking and reporting global Commercial Operations KPIs
collaborating with local and global teams to drive performance improvement initiatives
ensuring the consistent application of IQVIA best practices and policies across markets
acting as a subject matter expert in incentive compensation processes
contributing to critical operational workflows through detailed analysis
and effective platform enablement
Execute and support end‑to‑end incentive compensation processes
Support compliance of incentive plans with company policies
and audit requirements
Support the timely and accurate administration of incentive compensation cycles across assigned global Commercial Solutions teams
and deliver standardized reports and KPIs for sales leadership and finance partners
Support the global expansion
and optimization of the incentive technology platform
Execute regular and ad‑hoc reporting and analysis on Commercial Operations metrics and sales performance
Support the maintenance and continuous improvement of global sales performance trackers and dashboards
partner with technical
and business teams to support automation of reporting and tracking processes
Support global Commercial Operations KPIs through ongoing performance monitoring and analysis
Identify issues and trends
and contribute to action plans in partnership with stakeholders to progress operational improvements
Support the management of Commercial Operations documentation and collaboration spaces
Support operational excellence and transformation initiatives
Contribute to process improvement
and tooling initiatives
How You'll Work.
Team & Collaboration
collaborating with local and global teams; partner with technical, finance, and business teams; partner with stakeholders
Communication Scope
communication skills with the ability to engage confidently with senior stakeholders
Full Job Description
This role is responsible for providing operational support for Incentive Compensation and Commercial Operations activities within the Global Commercial Solutions (CS) organization. It includes tracking and reporting global Commercial Operations KPIs, as well as collaborating with local and global teams to drive performance improvement initiatives. The position also ensures the consistent application of IQVIA best practices and policies across markets. The Senior Analyst, Commercial Operations acts as a subject matter expert in incentive compensation processes, including plan design, validation, calculation, reporting, and governance support. The role contributes to critical operational workflows through detailed analysis, accurate reporting, and effective platform enablement, with a strong focus on data accuracy, integrity, timeliness, and confidentiality. Sales Incentives * Execute and support end‑to‑end incentive compensation processes, including plan setup, validation, calculation, approvals coordination, and payroll communication * Support compliance of incentive plans with company policies, governance standards, and audit requirements * Support the timely and accurate administration of incentive compensation cycles across assigned global Commercial Solutions teams * Prepare, analyze, and deliver standardized reports and KPIs for sales leadership and finance partners * Support the global expansion, stabilization, and optimization of the incentive technology platform Reporting * Execute regular and ad‑hoc reporting and analysis on Commercial Operations metrics and sales performance * Support the maintenance and continuous improvement of global sales performance trackers and dashboards, with a focus on data quality and usability * With guidance from senior team members, partner with technical, finance, and business teams to support automation of reporting and tracking processes, improving scalability and data reliability Commercial Operations * Support global Comm
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