Realtor.com
Real Estate
Sr.AIPlatformEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. AI Platform Engineer at Realtor.com. Skills: AI Platform Engineering, Access Controls, Platform Maintenance, Operational Excellence. Operate AI tooling foundation. Improve AI tooling foundation”
What You'll Achieve.
Clear access processes; Scalable access processes; Timely provisioning; Timely deprovisioning; Gateway operating as foundation; Governed operating model; Maintainable operating model; Cost-aware operating model; Stable paved-path platforms; Better visibility into adoption; Better visibility into usage; Better visibility into costs; Better visibility into risks; Better visibility into reliability
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
5+ years experience administering enterprise AI tools, 5+ years experience supporting enterprise AI tools, 5+ years experience maintaining enterprise AI tools, 5+ years experience with developer tooling, 5+ years experience with SaaS platforms, Familiarity with SSO, Familiarity with RBAC, Familiarity with least privilege, Familiarity with identity lifecycle management, Familiarity with secure connector governance, Experience with observability, Experience with monitoring, Experience with incident alerting, Experience with service reliability practices, Comfort working with APIs, Comfort working with cloud platforms, Comfort working with technical integrations, Familiarity with change management, Familiarity with documentation, Familiarity with configuration management, Familiarity with support processes, Bachelor’s degree in Computer Science, Bachelor’s degree in Engineering, Bachelor’s degree in Information Systems, Equivalent practical experience
Nice to Have
Experience with Kubernetes a plus
What You'll Do.
Operate AI tooling foundation
Improve AI tooling foundation
Manage platform operations
Handle access requests
Manage license hygiene
Provide support workflows
Design access controls
Enforce access controls
Conduct access reviews
Operate LLM gateway layer
Centralize model access
Centralize model routing
Centralize model observability
Centralize model guardrails
Centralize model spend limits
Centralize model rate limiting
Centralize PII controls
Support approved AI platforms
Monitor platform health
Turn findings into improvements
Create operational improvements
Create support documentation
Create decision-ready reporting
Lead maintenance activities
Update configurations
Ensure change-management readiness
Create support guides
Maintain support guides
Create operating procedures
Maintain operating procedures
Create handoff documentation
Maintain handoff documentation
Align tooling with policies
Align tooling with rules
Align tooling with requirements
Standardize AI tool stack
Rationalize AI tool stack
Migrate from legacy tools
Migrate from duplicative tools
Migrate toward governed platforms
Serve as escalation point
Resolve operational blockers
Improve user experience
How You'll Work.
Team & Collaboration
Partner with AI Solutions Engineers; Partner with Security; Partner with IT; Partner with Legal; Partner with business teams; Align with stakeholders; Work across internal teams; Work with vendors; Partner with diverse team
Communication Scope
Decision-ready reporting
Process & Methodology
Change management
Full Job Description
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Realtor.com is looking for an AI Platform Engineer to build, operate, and continuously improve the internal AI tooling foundation that powers safe, scalable AI adoption across the company. This role will focus on access controls, platform maintenance, operational support, and governance for key AI tools including Portkey, Claude, Gemini, Windsurf, and Glean. You will partner closely with AI Solutions Engineers, Security, IT, Legal, and business teams to ensure our approved AI surfaces are reliable, well-governed, cost-aware, and easy to use. This role is intended to handle infrastructure, gateway operations, and production-grade reliability, freeing solution builders to focus on workflow design and delivery. If you thrive on making complex platforms secure, maintainable, and operationally excellent—and enjoy helping users successfully adopt new tooling—this role is for you. Top reasons to apply Help shape the enterprise AI productivity platform and the paved-path tooling stack at Realtor.com, including Glean, Portkey, Claude, Gemini, Windsurf, and related platforms. Build the operational backbone for AI by improving governance, access, support, observability, and reliability across our approved tools. Make a company-wide impact
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