ServiceNow

Information Technology And Services

SrAdvisorySolutionConsultant,GlobalAccount

$13000–19500k ~AI est. Tokyo, Japan FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Sr Advisory Solution Consultant, Global Account at ServiceNow. Skills: Solution consulting, Sales engineering, Account management. Orchestrate internal technical resources. Lead internal technical resources”

What You'll Achieve.

Deliver greatest value; Secure stickiness

Industry & Context.

Information Technology And Services
Problems you'll solve

Creative problem-solving

What They're Looking For.

Must Have

7+ years pre-sales solution consulting, 7+ years sales engineering experience, Mastery of the Sales process, Trusted advisor for account representative, Prior and current technical expertise, Ability to learn new technology, Experience selling to enterprise IT architecture, Experience working collaboratively with product management, Experience working collaboratively with product marketing, Experience working collaboratively with partners, Experience working collaboratively with professional services, Creative problem-solving skills, Background in ITIL, Background in Service Management, Background in Asset Management, Background in IT Management, Background in IT Operations Management

Nice to Have

ITSM experience advantageous, ITOM experience advantageous, Experience selling into Telecom carriers, Experience working with Telecom carriers

What You'll Do.

Orchestrate internal technical resources

Lead internal technical resources

Build credibility with customer's technical leadership

Build trust with customer's technical leadership

Support technical strategy

Support technical execution

Ensure sharing for opportunities

Ensure sharing for innovations

Ensure sharing for adoption

Support adoption of ServiceNow licenses

Support usage of ServiceNow licenses

Support optimization of ServiceNow licenses

Engage with customer executives

Identify business pain points

Identify business opportunities

Translate pain points into solutions

Translate opportunities into solutions

Drive development of technical aspects

Interlock with geo SC managers

Manage account resource alignment

Manage account resource coverage

Manage account resource priorities

Lead global technical documentation

Maintain global technical documentation

Monitor global technical documentation

Cultivate geo-based SC resources

Monitor performance of geo-based SC resources

How You'll Work.

Team & Collaboration

Global account plan execution; Geo-based teams; Geo SC managers; Product management; Product marketing; Partners; Professional services

Communication Scope

Technical concepts; Business concepts

Full Job Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. ServiceNow is looking for a Global Account Solution Consultant to focus on the all global opportunity for specified Global Account in multiple Industry and establish relationships with customers and prospects in that account for the global market. As a member of our Solution Consulting team, you will have a major impact on our future success by supporting AI Platform, Technology Workflow, Employee Workflow, Customer Workflow Solution Sales. You will guide revenue for all of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. The focus will be on the global business for specified Global Accounts in multiple industry where ServiceNow is launching vertical solutions that strengthen our value proposition. Role Expectations: · Orchestrate and lead the core and global internal technical resources in the execution of the global account plan including technical strategies and solutions. · Build credibility and trust with the customer’s technical leadership (e.g.CTO,CIO). · Expert in the customer’s business, industry and global operations in order to support the technical strategy and execution. · Ensure sharing and collaboration for opportunities, innovations

Free ATS check

Applying for this Sr Advisory Solution Consultant, Global Account role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about ServiceNow?

Real rants from real employees. Read before you apply.

Read Company Rants →