Bandwidth
Technology
Sr.AccountDirector
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr. Account Director at Bandwidth. Skills: Contact centre ecosystem, Communications technology, Partner ecosystems, Enterprise sales. Acquire and develop strategic relationships. Engage with platform providers”
Industry & Context.
Analytical skills; Problem-solving skills
What They're Looking For.
Must Have
Bachelor's degree in Business, 10–15+ years enterprise technology sales, Experience developing enterprise opportunities, Deep experience with partner ecosystems, Understanding of partner engagement models, Established credibility in communications platform landscape, Demonstrated ability to shape complex opportunities, Demonstrable network of relationships, Hands-on approach to building pipeline, Pipeline management and forecasting discipline, Experience operating within structured sales methodologies
Nice to Have
Experience in customer experience ecosystems, Experience in CRM ecosystems, Experience in contact centre ecosystems, Familiarity with enterprise CRM platforms, Understanding how AI intersects, Understanding how CCaaS intersects, Understanding how communications infrastructure intersects, Experience working with MSPs, Experience working with system integrators, Experience supporting CCaaS platforms
What You'll Do.
Acquire and develop strategic relationships
Engage with platform providers
Embed Bandwidth capabilities
Identify and develop enterprise opportunities
Expand Bandwidth's presence
Expand brand recognition
Shape and progress complex opportunities
Develop and maintain pipeline
Collaborate with internal teams
Provide ecosystem insight
Provide market feedback
How You'll Work.
Team & Collaboration
Internal teams; Partner ecosystems; Enterprise stakeholders; MSPs; Platform providers; System integrators
Full Job Description
Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are seeking a seasoned commercial professional with deep experience across the contact centre and communications technology ecosystem. The successful candidate will bring established credibility with MSPs, platform providers and enterprise stakeholders, along with a strong understanding of how enterprise opportunities are developed both directly and through partner-led routes to market. Crucially, the ideal candidate will arrive with a demonstrable network across the relevant partner ecosystem, enabling immediate engagement with key MSPs, platform partners and enterprise stakeholders. This individual will be comfortable operating in complex partner environments, opening strategic conversations and building momentum from the outset. This role is ideal for someone who enjoys working across ecosystems, building trusted relationships and shaping opportunities alongside partners, while maintaining the enterprise credibility required to influence large customer engagements. What You'll Do: Acquire and develop strategic relationships across the MSP and CCaaS partner ecosystem, strengthening Bandwidth’s position within the contact centre technology landscape. Engage with platform providers, MSPs and system integrators to ensure Bandwidth’s voice and messaging capabilities are emb
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