SprinklerServiceTechnician

**About us** Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. **What you will do** * Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. * Contact customer representative and ascertain equipment/systems problems. * Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. * These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps. * Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment. * Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. * Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction. * Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature. * Perform other duties as assigned. **What we look for** * 3+ years of documented experience in Fire Sprinkler/Suppression industry * RME - I License * Experience in reading and interpreting blueprints, submittals, and operational/product manuals * Must be willing to travel. * Ability to follow